Customer Success Engineer

6 days ago


Stockholm, Stockholm, Sweden Liberty Towers Full time

As a Technical Support Engineer at Liberty Towers, you'll play a critical role in delivering exceptional customer experiences. With a strong background in customer success management or customer support, you'll be able to navigate complex technical issues and provide solutions-driven support.

Your primary responsibilities will include:

  • Handling high-volume technical support queries via various channels.
  • Managing and resolving complex technical issues through thorough investigation and problem-solving.
  • Collaborating with our engineering teams to develop new features and improve existing ones.
  • Conducting regular reviews to identify areas for improvement and optimize support processes.


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