Customer Success Lead
2 days ago
We are looking for a Customer Success Lead who will be responsible for the successful delivery of our analytics solutions that drive value for our clients. As a member of the Client Service team, you will work closely with customers to understand their needs and develop tailored solutions that meet their business objectives.
The successful candidate will have experience in delivering SaaS solutions or data products, with a proven track record of fostering strong customer relationships. They will demonstrate a customer-centric mindset focused on delivering scalable solutions, executing a data-driven approach to defining priorities and tracking success.
Key responsibilities include:
- Building strong credible relationships with our clients and internal stakeholders.
- Acting as 'voice of the customer' internally and using valuable feedback/insights to drive customer experience.
- Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions.
This is an exciting opportunity to join a dynamic team and make a real impact in driving business growth and delivering exceptional customer experiences.
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Customer Success Lead
6 days ago
Stockholm, Stockholm, Sweden Startdeliver Full timeEmpowering Customer SuccessWe're seeking a talented professional to drive customer success at Startdeliver, the leading platform for empowering businesses to deliver value to their customers. As a key member of our team, you'll play a vital role in ensuring our customers achieve their goals and thrive with our platform.About UsStartdeliver is revolutionizing...
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Customer Success Management Lead
1 day ago
Stockholm, Stockholm, Sweden In-Grid AB Full timeAbout IngridWe are shaping the future of global e-commerce delivery experiences.Ingrid is a cutting-edge B2B SaaS company revolutionizing the way businesses approach delivery experiences. Our mission is to solve some of the biggest challenges in e-commerce and redefine the delivery experience for retailers and shoppers worldwide. We connect retailers,...
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Customer Success Advocate
5 days ago
Stockholm, Stockholm, Sweden Tbwa ChiatDay Inc Full timeRole OverviewThis is an exciting opportunity to join our team as a Customer Success Advocate and drive customer engagement and success with Applied's products and expertise.Main ResponsibilitiesLead customer engagements and develop overall account strategyManage customer relationships and expectationsCollaborate with sales teams to gather requirements and...
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Customer Success Head
4 days ago
Stockholm, Stockholm, Sweden Mercell Full timeAbout MercellWe're a fast-growing technology company dedicated to providing innovative solutions for public procurement. Our team is passionate about making a difference and strives to create a collaborative and supportive work environment.Job OverviewWe are seeking a Group Director of Customer Success / Group Director of Account Management to lead, scale,...
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Director of Customer Success and Growth
6 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob DescriptionMercell is a leading public tendering and bidding platform that connects European buyers and suppliers, enhancing connectivity and making tenders compliant and easy to navigate. We strive to provide equal opportunities for all suppliers in the public sector.As Group Director of Customer Success / Group Director of Account Management, you will...
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Regional Customer Success Director
2 days ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeAbout Loopia Group ABWe are a leading European digital services company empowering businesses to build and grow their online presence.In this strategic role, you will lead a team of over 140 customer success, consulting and sales professionals across Sweden, Finland, Czechia, Slovakia, Hungary, and Serbia, ensuring a best-in-class, sales-driven, and...
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Customer Retention and Success Expert
6 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeStrategic Leadership OpportunityWe are seeking an experienced leader to join our team as Group Director of Customer Success / Group Director of Account Management. As a strategic leader, you will be responsible for developing and implementing a unified Customer Success strategy across multiple markets, ensuring customer retention, satisfaction, and growth.In...
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Customer Success Strategist EMEA
3 days ago
Stockholm, Stockholm, Sweden Deel Full timeOverview of the JobWe are looking for a highly experienced Director of Customer Success to lead our customer success efforts in EMEA. As a key member of our team, you will be responsible for developing and implementing our customer success strategy, working closely with our executive team and leadership to ensure we effectively engage, grow, and retain our...
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Customer Success Expert
7 days ago
Stockholm, Stockholm, Sweden RELEX Solutions Full timeAt RELEX Solutions, we're committed to empowering retailers and brands to optimize their operations and achieve their business goals through our cutting-edge supply chain and retail planning software. As a Solution Success Lead, you'll be part of our Customer Success team in Sweden, Norway, or Denmark, where you'll play a key role in driving our growth...
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Customer Success Manager
1 day ago
Stockholm, Stockholm, Sweden Management Events Full timeManagement Events, a dynamic B2B growth company, is seeking a passionate Customer Success Manager to be part of our growth story. We connect decision-makers with solution providers globally through exclusive, high-quality events, empowering our clients to maximize their return on investment with our lead generation services.About the Role:In this pivotal...
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Customer Success
2 days ago
Stockholm, Stockholm, Sweden Sting Capital Full timeCustomer Success & Delivery Manager (EU & US)Position Overview:Are you a customer-focused professional with a strong background in project management and customer success ? Do you excel in ensuring smooth project delivery and building long-term customer relationships? If so, Flox has an exciting opportunity for youFlox, based in Stockholm, is a fast-growing...
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Global Customer Success Leader
3 days ago
Stockholm, Stockholm, Sweden Deel Full timeAbout UsAt Deel, we are building a global platform to connect companies with talent worldwide. Our mission is to break down hiring borders and make it possible for businesses to hire the best candidates anywhere in the world.We believe that every company should be able to access a global workforce, and we are committed to making this vision a reality. With...
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EMEA Customer Success Director
3 days ago
Stockholm, Stockholm, Sweden Deel Full timeWho We AreDeel is a global payroll and compliance market leader, dedicated to helping businesses hire anyone, anywhere. Our platform enables companies to connect with a global workforce, and we are committed to making this vision a reality.Our team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse...
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Deel Customer Success Head
3 days ago
Stockholm, Stockholm, Sweden Deel Full timeAbout the RoleWe are seeking a talented Customer Success Strategist to join our team in EMEA. As a key member of our team, you will be responsible for developing and implementing our customer success strategy, working closely with our executive team and leadership to ensure we effectively engage, grow, and retain our customer base.Key...
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Regional Chief Customer Success Officer
3 weeks ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeAbout the companyTeam.blue is a leading European digital services company, empowering businesses to build and grow their online presence. We are now looking for a Regional Chief Customer Success Officer (CCSO) to drive the transformation of customer care into customer success in the Nordics & CEE region (formerly Loopia Group).In this strategic role, you...
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Regional Chief Customer Success Officer
2 days ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeAbout the companyTeam.blue is a leading European digital services company, empowering businesses to build and grow their online presence. We are now looking for a Regional Chief Customer Success Officer (CCSO) to drive the transformation of customer care into customer success in the Nordics & CEE region (formerly Loopia Group).In this strategic role, you...
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Customer Success Engineer Stockholm
4 days ago
Stockholm, Stockholm, Sweden Startdeliver Full timeAt Startdeliver, we're revolutionizing customer success with our AI-powered platform. As a Customer Success Engineer, you'll be at the forefront of this movement, ensuring customers get the most out of our technology.About the RoleThis is a unique opportunity to bridge the gap between technology and customer success. You'll work closely with our Customer...
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Customer Success Manager
2 days ago
Stockholm, Stockholm, Sweden Winningtemp Full timeWinningtemp offers unique and revolutionary technology for supporting and enabling successful teams. Our platform collects, visualizes, and provides actionable insights based on real-time data regarding employee engagement, leadership, teamwork, and overall work experience.Today, we are a team of around 80 people, working from our offices in Gothenburg,...
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Customer Success Manager
2 days ago
Stockholm, Stockholm, Sweden Trapets AB Full timeTrapets is on a mission to help companies fight financial crime. As a market leader in RegTech SaaS, we deliver cutting-edge solutions to the financial industry, enabling compliance with regulations and preventing financial crime. Our platform, Instantwatch, monitors customers' daily operations, ensuring protection against money laundering, fraud, and...
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Customer Success Specialist
6 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleIn this pivotal position, you will be the primary point of contact for our valued customers, fostering strong relationships and ensuring their success through our services. You'll coach and motivate solution providers to get the most out of our service, ensuring they generate valuable leads and connections through 1-to-1 meetings and...