Customer Success Consultant

4 days ago


Stockholm, Stockholm, Sweden Hypertype AB Full time

We are seeking a Customer Success Consultant to join our team at Hypertype AB. As a key member of our sales organization, you will be responsible for ensuring customer satisfaction and driving long-term growth.

About Hypertype

Hypertype is an AI-powered text-based communication platform that helps businesses automate their customer interactions. Our platform uses machine learning algorithms to generate personalized responses to customer inquiries, freeing up time for more strategic activities.

We believe that by leveraging AI and machine learning, we can help businesses build stronger relationships with their customers and drive long-term growth. Our goal is to become the leading provider of customer communication solutions, and we are looking for talented individuals to help us achieve this vision.

Your Responsibilities

The successful candidate will have a strong background in sales, with a proven track record of success in B2B environments. They will be responsible for ensuring customer satisfaction, identifying areas for improvement, and developing tailored solutions to meet customer needs.

  • Evaluate customer needs and develop tailored solutions.
  • Ensure customer satisfaction through regular check-ins and support.
  • Identify areas for improvement and develop recommendations.
  • Develop and implement training programs to enhance customer skills.


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