Customer Experience Lead
3 days ago
Mentimeter AB is an innovative technology company that aims to revolutionize the way people interact with each other during meetings and presentations. As a Customer Onboarding Manager, you will play a crucial role in ensuring that our Enterprise customers receive a world-class onboarding experience, setting them up for long-term success and retention.
The ideal candidate will have 5+ years of experience in Customer Success and Onboarding, with a proven track record of onboarding Enterprise customers and driving strategic initiatives. They will be able to own and improve our onboarding process, working closely with cross-functional teams to ensure a seamless customer experience.
Main Responsibilities:
- Develop and implement a structured onboarding approach for Enterprise customers
- Drive onboarding workshops, webinars, and training to accelerate adoption and demonstrate Mentimeter's value
- Support technical implementations (SCIM, SSO, integrations) to remove barriers to usage
- Monitor onboarding KPIs and customer engagement data, identifying trends and implementing improvements
- Continuously develop, refine, and scale our onboarding process, bringing best-in-class methodologies and automation to improve efficiency
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Customer Experience Expert
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe're a Customer Journey tech organization that's dedicated to delivering exceptional customer experiences.Our goal is to ensure seamless customer experiences through accelerated test automation efforts.We're seeking a Customer Experience Expert to lead our QA processes and work closely with cross-functional development teams and product owners.This role...
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Customer Experience Lead
1 day ago
Stockholm, Stockholm, Sweden Tobii Dynavox AB Full timeRequired Skills and QualificationsWe are looking for a proactive problem solver with experience in technical support and/or customer service.Excellent verbal and written communication skills in English are required. Proficiency in Norwegian or Swedish is a plus.Familiarity with Microsoft 365 tools and CRM systems is essential.
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Sales and Customer Experience Professional
3 days ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeRole OverviewTesla, Inc. is a leader in sustainable energy solutions. As a Sales and Customer Experience Professional, you will play a crucial role in shaping the success of our business by creating meaningful connections with customers and driving sales growth through effective lead generation strategies.You will be responsible for engaging with potential...
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Customer Experience Manager
3 days ago
Stockholm, Stockholm, Sweden H&M group Full timeAbout the RoleThe Customer Experience Manager role is a key position within our H&M Home Concept Stores. We are seeking a strong and passionate leader who can create an inspiring shopping experience for our customers.Your main responsibilities will include:Providing exceptional customer service and coaching your team to deliver a personalized...
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Customer Experience Specialist
3 days ago
Stockholm, Stockholm, Sweden PUIG Deutschland GmbH Full timePuig Deutschland GmbH is a leading international company in the fashion and beauty industry. With a rich history spanning over 100 years, we have established ourselves as a family-owned business committed to delivering exceptional quality and services to our customers.About the JobWe are seeking a highly skilled and experienced Store Manager to join our team...
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Customer Experience Specialist, Sales
3 days ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeCustomer Experience Specialist, Sales (Part-time) - StockholmJob Category: SalesLocation: StockholmReq. ID: 237363Job Type: Part-timeWhat to ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a...
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Customer Experience Architect
7 days ago
Stockholm, Stockholm, Sweden Google Inc. Full timeAbout the JobThe Customer Engagement Suite with Google Applied AI revolutionizes customer interactions with an end-to-end application that seamlessly integrates conversational AI, multi-modal functionality, and omnichannel capabilities to deliver exceptional customer experiences at every touchpoint.As a key member of our EMEA team, you will be responsible...
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Global Customer Experience Lead
5 days ago
Stockholm, Stockholm, Sweden Kaisa Technologies AB Full timeRole SummaryThe Senior Customer Success Manager will be responsible for driving customer success across a portfolio of strategic accounts, leveraging their expertise in customer relationship management and commercial ownership to deliver exceptional results.About the RoleAs a Senior Customer Success Manager at Kaisa Technologies AB, you will play a critical...
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Customer Experience Strategist
6 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAt & Other Stories, we're committed to delivering exceptional customer experiences and driving business growth. As a key member of our team, you'll play a pivotal role in shaping the future of our loyalty program.About the RoleThis is an exciting opportunity for a highly motivated individual to lead our loyalty program and drive customer engagement. Your...
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Stockholm, Stockholm, Sweden Tesla, Inc. Part timeWe are seeking a Store Associate, Sales and Customer Experience at Tesla, Inc. to join our Sales team.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and driving sales growth. You will be responsible for engaging with potential customers, capturing leads, and guiding them through a...
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Customer Engagement Lead
3 days ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeJob DescriptionWe are seeking a highly skilled Customer Engagement Lead to join our team at Tesla, Inc. This role offers a unique opportunity to shape the customer experience and drive sales growth through effective lead generation strategies.The successful candidate will have a proven track record of delivering excellent customer experiences, strong...
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Customer Experience Champion
1 day ago
Stockholm, Stockholm, Sweden Day 8 AB Full timeJob OverviewWelcome to Day 8 AB, where we craft unforgettable social adventures. Our mission is to deliver world-class experiences that ignite joy and foster friendships among our global community. We're looking for a highly personable and enthusiastic Guest Services Executive to nurture our guests' connections and provide exceptional customer service.About...
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Customer Experience Strategist
4 days ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeCompany OverviewLoopia Group AB is a leading European digital services company empowering businesses to build and grow their online presence.We are now looking for a Regional Chief Customer Success Officer (CCSO) to drive the transformation of customer care into customer success in the Nordics & CEE region.In this strategic role, you will lead a team of over...
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Customer Success Lead
6 hours ago
Stockholm, Stockholm, Sweden Impact Full timeAbout the RoleWe're seeking a talented individual to join our team as a Customer Success Lead. In this role, you'll be responsible for leading with insight and delivering an exceptional customer experience. You'll build and grow your assigned portfolio of customers, attending events and representing our brand. You'll also provide strategic advice and...
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Customer Experience Optimization Specialist
7 days ago
Stockholm, Stockholm, Sweden Etraveli Group Full timeAbout the JobWe are seeking an experienced leader to join our Customer Services department. As the leader of the Customer Insights and Analytics teams, you will play a pivotal role in driving data-driven insights that inform strategic decision-making.You will collaborate closely with senior leadership within Customer Services and commercial teams to champion...
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Customer Success Lead
4 days ago
Stockholm, Stockholm, Sweden MasterCard Full timeWe are looking for a Customer Success Lead who will be responsible for the successful delivery of our analytics solutions that drive value for our clients. As a member of the Client Service team, you will work closely with customers to understand their needs and develop tailored solutions that meet their business objectives.The successful candidate will have...
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Customer Experience Director
4 days ago
Stockholm, Stockholm, Sweden Schneider Electric Full timeJob Summary:Schneider Electric is seeking an experienced Project Team Manager to lead our customer project management teams. The ideal candidate will have a proven track record in project management, excellent leadership skills, and a strong understanding of business operations.Key Responsibilities:Manage multiple projects simultaneously, ensuring timely...
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Digital Customer Experience Engineer
21 hours ago
Stockholm, Stockholm, Sweden If Skadeförsäkring Full timeWe're seeking a skilled Digital Customer Experience Engineer to join our team at If Skadeförsäkring.As a key member of our MarTech team, you'll play a critical role in designing and developing innovative solutions that drive business results.Our goal is to create seamless and personalized customer experiences across multiple touchpoints, and we need a...
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eCommerce Customer Experience Specialist
24 hours ago
Stockholm, Stockholm, Sweden Transcom AB Full timeWe're seeking highly motivated and customer-centric individuals to join our eCommerce Support Team at Transcom AB. As an eCommerce Customer Support Representative, you'll play a critical role in delivering exceptional service and support throughout our clients' customers' online purchasing journeys.Company OverviewTranscom is a leading provider of customer...
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Remote Customer Experience Manager
7 days ago
Stockholm, Stockholm, Sweden Borderless Capital Full timeRemote Customer Experience ManagerWe prioritize transparent communication in all our interactions.About KlarnaKlarna aims to be the world's favorite way to shop. We're a fintech leader, pushing boundaries in payments and commerce. With over 85 million users and 2.5 million transactions daily, our mission is to empower individuals worldwide through seamless...