Contract Negotiation and Customer Success Professional

3 days ago


Stockholm, Stockholm, Sweden Servicenow Full time
Role Overview

The Renewal Account Manager will play a critical role in driving revenue growth and customer satisfaction through strategic planning, negotiation, and relationship-building. This position requires a strong blend of business acumen, technical expertise, and interpersonal skills.

Key Activities
  • Develop and execute targeted account plans to drive renewal success.
  • Negotiate renewal contracts and secure new agreements.
  • Maintain strong relationships with customers and internal stakeholders.
  • Analyze customer data to identify trends and areas for improvement.
Requirements
  • 5+ years experience in a similar role.
  • Strong business acumen and analytical skills.
  • Excellent communication and negotiation skills.
About ServiceNow

ServiceNow is a global leader in cloud-based software for enterprise service management. Our platform helps organizations work smarter, faster, and better by automating manual tasks, streamlining workflows, and enabling real-time decision-making.



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