Client Growth Manager
2 days ago
About Us
WorkShop International Sweden AB is a leading retail agency in the Nordics, dedicated to creating and delivering innovative customer experience for global brands. Our complete portfolio of services includes data & insights, concept, field marketing, and much more.
Job Description
We are seeking an experienced Client Growth Manager to serve as the primary contact for key clients. In this role, you will coordinate internal and external teams to ensure business success and drive future growth.
Main Responsibilities:
- Client Growth, Profitability & Budget Management:
- Own and manage growth, profitability, and budgets for assigned clients.
- Ensure accurate and timely budget reporting to management.
- Client Relationship Management:
- Act as the lead point of contact for all client-related matters across services.
- Build and maintain strong relationships with client stakeholders, providing regular business updates.
- Client Delivery Oversight:
- Lead and enhance delivery processes to maximize performance.
- Ensure exceptional customer satisfaction and improved margins.
- Business Coordination:
- Coordinate internal and external teams to ensure projects remain within scope, schedule, and budget.
- Collaborate with cross-functional departments to deliver seamless execution tailored to client needs.
- Account Performance Tracking:
- Forecast and track key account metrics, including quarterly results and annual performance.
- Ensure performance meets or exceeds expectations.
Requirements:
- Experience: 3+ years of account management experience.
- 2+ years of project management experience.
- Previous management experience is highly valued.
- Educational Background: Bachelor's or Master's degree in a relevant field (e.g., Business, Communication, Marketing).
- Skills:
- Strong verbal and written communication skills.
- Proven ability to manage multiple client projects efficiently.
- Business development mindset, with a creative approach to finding win-win solutions.
- Fluent in English, both spoken and written.
Why Join Us?
This is your opportunity to take on a vital role in ensuring the successful delivery of client projects while maximizing profitability and fostering long-term relationships with key stakeholders. If you thrive in a fast-paced, collaborative environment and are ready to lead with purpose and direction, we want to hear from you.
Placement: Stockholm HQ / NextGenRetailHub (Hybrid)
Start: As soon as possible or according to agreement
Working hours: Full time, ongoing with 6 months probation period
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