Customer Service Representative

4 hours ago


Stockholm, Stockholm, Sweden Lime Technologies Full time

At Lime Go, we're on a mission to revolutionize customer support in the Nordics. As a Customer Support Specialist, you'll be at the forefront of delivering exceptional experiences to our growing client base.

What We're Looking For:
  • A seasoned professional with 2-3 years of experience in delivering top-notch support
  • A customer-centric individual who thrives in dynamic environments
  • Excellent communication skills and a passion for building strong relationships
  • The ability to drive process improvements and adapt to changing priorities

Key Responsibilities:

  • Providing day-to-day support to clients via various channels
  • Collaborating with internal teams to resolve complex issues
  • Identifying opportunities to enhance the customer experience and driving initiatives to improve it
  • Creating engaging content to educate clients and promote our products

Requirements:

  • Fluency in Swedish and English
  • Experience working in a SaaS or scaleup environment
  • Strong analytical and problem-solving skills
  • Ability to work from our Stockholm office

Benefits & Perks:

  • Competitive salary + commission on portfolio growth
  • Generous employee perks and benefits
  • Opportunities for growth and development within the company


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