Customer Service and Fulfillment Expert

7 hours ago


Stockholm, Stockholm, Sweden Swedish Match Full time

We are seeking a Sales Order Specialist to join our Operations team in Stockholm. As a key member of the Logistics & Distribution team, you will be responsible for developing and maintaining professional relationships with our business customers, ensuring efficient and timely product order flow.

Responsibilities:

  • Develop and maintain relationships with business customers and distributors.
  • Collaborate with third-party suppliers, such as warehousing and logistics providers.
  • Register and review sales orders in SAP.
  • Manage complaints and monitor the delivery of goods.
  • Continuously seek ways to develop and improve processes.
  • Ensure efficient and timely product order flow to our business customers.
  • Manage backend processes of the eCommerce platform for restocking websites.
  • Implement new systems and processes by conducting tests to support further developments.

Requirements:

  • Bachelor's degree in a relevant discipline.
  • 2-3 years of relevant work experience in customer service or logistics.
  • Fluency in written and spoken English; proficiency in a Nordic language is highly beneficial.
  • Proficiency in MS Office, especially Excel.
  • Knowledge of SAP is favorable.


  • Stockholm, Stockholm, Sweden SAVR Full time

    We are seeking a talented Customer Service Professional to join our dynamic team at SAVR. As a key player in our fast-paced startup, you will be responsible for ensuring our customers receive exceptional support and service.Job OverviewIn this role, you will have the opportunity to make a real impact by becoming a product expert and effectively assisting...


  • Stockholm, Stockholm, Sweden ServiceNow, Inc. Full time

    About the RoleWe're seeking an experienced professional services expert to join our Customer Success Team. As a Digital Transformation Lead, you'll drive transformation programs, consultancy, and advisory services for F500 companies up to CxO level. You'll leverage standardized ServiceNow best practices and methodologies to deliver tailored solutions,...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Key ResponsibilitiesThe Senior Legal Counsel will be responsible for providing expert legal advice on matters related to private customer banking products, including product development, customer complaints, litigation, and daily support to branches and Customer Service. This role requires strong analytical skills, attention to detail, and effective...


  • Stockholm, Stockholm, Sweden Zalando GmbH Full time

    Zalando's vision is to be the starting point for fashion - one that is inclusive by design. Our ZEOS Logistics department plays a crucial role in achieving this goal by providing exceptional logistics solutions to our partners.As a Software Engineer in ZEOS Logistics, you'll be responsible for developing and operating business-critical applications that...


  • Stockholm, Stockholm, Sweden Polarium Full time

    Polarium's mission is to create change in the energy industry by empowering our team. We believe a diverse workplace fosters creativity, innovation, and better represents our customers and communities worldwide.About the JobWe are looking for an Order and Delivery Specialist to join our global Order & Delivery team. As a key member, you will ensure seamless...


  • Stockholm, Stockholm, Sweden Active Search Full time

    Expert Services TeamJoin our vibrant team of experts, dedicated to delivering exceptional results and driving innovation in pay equity and transparency. As a SR. CONSULTANT, you will play a key role in shaping our business strategy and expanding our presence across Europe and the Nordics.Responsibilities• Support Swedish and international clients in...


  • Stockholm, Stockholm, Sweden Polarium Energy Solutions AB Full time

    Job DescriptionWe are seeking an experienced professional to join our Order & Delivery team as an Order Fulfillment Manager. In this role, you will be responsible for ensuring that our customers receive world-class service and support when purchasing Polarium products.Your primary responsibilities will include customer order management, transport document...


  • Stockholm, Stockholm, Sweden Talent & Partner AB Full time

    Talent & Partner AB is a leading recruitment agency in Sweden, specializing in business talent acquisition.We only work with high-performing individuals and partner with some of the world's most attractive workplaces.As a Customer Success Manager, you will oversee working relationships with clients on our programmatic product.Key Responsibilities:Help...


  • Stockholm, Stockholm, Sweden FRENDS Full time

    Frends is a leading provider of integration platform as a service (iPaaS) solutions. Our vision is to make integrations fast, easy, and transparent. As a Sales Enablement Expert, you will be responsible for ensuring our customers get the most out of our platform.About the Role:Design and deliver training programs to enhance customer skills and...


  • Stockholm, Stockholm, Sweden S Prettify AB Full time

    Company OverviewS Prettify AB is a dynamic organization that values exceptional customer service and relationships. Our team strives to deliver top-notch service, ensuring an unparalleled experience for our clients.


  • Stockholm, Stockholm, Sweden Anyfin AB Full time

    Helping People Take Control:We're looking for a Customer Success Specialist to join our mission and help more people get a better grip on their finances. As a key member of our team, you'll be responsible for connecting with potential customers, understanding their financial needs, and offering tailored solutions that help them reduce debt.Your...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    We're seeking a Dutch Financial Services Leader to join our team at Qred AB. As a leader in this role, you will be responsible for ensuring our customers receive exceptional service.About the RoleThis position combines operational responsibilities with management functions. You will ensure the smooth execution of daily activities, both through your own...


  • Stockholm, Stockholm, Sweden Hemfrid i Sverige AB Full time

    About the RoleHemfrid i Sverige AB is seeking a skilled and dedicated individual to join our Premium Team as a Serviceteamare. In this role, you will be responsible for providing high-quality home cleaning services to our valued customers.


  • Stockholm, Stockholm, Sweden Luminar Ventures AB Full time

    About UsLuminar Ventures AB is an innovative company that aims to disrupt the traditional banking industry with its cutting-edge technology and expertise. Our corporate cards and spend management solutions are designed to simplify financial transactions for businesses, freeing up time and resources for more important tasks. We believe in empowering our...


  • Stockholm, Stockholm, Sweden Scandic Hotels Full time

    We're Scandic Hotels, the largest hotel operator in the Nordics, with a network of 280 hotels and 58,000 hotel rooms in operation and under development in six countries. Our journey of digital transformation focuses on creating next-generation digital experiences for our customers and guests. As a Tech Lead, you'll be part of building and leading our new...


  • Stockholm, Stockholm, Sweden TUI Full time

    Role OverviewThis role plays a key part in ensuring our customers receive an exceptional onboard holiday experience by acting as a facilitator for internal airline teams across the TUI Airlines. As a Customer Experience Executive, you will be responsible for analysing customer feedback, creating service documentation, and implementing onboard initiatives to...


  • Stockholm, Stockholm, Sweden Polarium Energy Solutions AB Full time

    Required Skills and QualificationsTo succeed in this role, you will need to possess excellent communication and organizational skills, as well as experience working with large customers in a customer service or inside sales role. You should also have experience driving and implementing new or improved processes and ways of working internally and with...

  • AWS Operations Expert

    7 hours ago


    Stockholm, Stockholm, Sweden Amazon Full time

    Job DescriptionWe are looking for an experienced AWS Operations Expert to join our team at Amazon. As a senior technical expert, you will be responsible for driving our customers' adoption and use of AWS services, ensuring their AWS environments remain operationally healthy.ResponsibilitiesAdvise on solutions, provide technical guidance, and advocate for our...


  • Stockholm, Stockholm, Sweden ABAX AS Full time

    About the Company:">ABAX AS unlocks company data potential by translating customers' needs into advanced technology solutions. We offer solutions for mileage claims, tool tracking, and equipment control, with over 500,000 tracked units worldwide. Our mobility data solutions enter new verticals such as insurance and leasing, making us the preferred mobility...


  • Stockholm, Stockholm, Sweden SAVR Full time

    We are seeking a Client Engagement Expert to join our team at SAVR. As a key player in our fast-paced startup, you will be responsible for ensuring our customers receive exceptional support and service.Key ResponsibilitiesIn this role, you will have the opportunity to make a real impact by becoming a product expert and effectively assisting customers with...