Customer Service Professional

6 hours ago


Stockholm, Stockholm, Sweden SAVR Full time

We are seeking a talented Customer Service Professional to join our dynamic team at SAVR. As a key player in our fast-paced startup, you will be responsible for ensuring our customers receive exceptional support and service.

Job Overview

In this role, you will have the opportunity to make a real impact by becoming a product expert and effectively assisting customers with their inquiries. You will conduct simple analyses to understand customer questions, proactively address issues, and enhance the overall customer experience.

Your daily tasks will include engaging with customers through live chat, email, and phone, ensuring each customer feels heard, valued, and supported. You will work collaboratively with other team members within CX and external partners to resolve queries, share insights, and build a stronger, customer-focused environment.

Requirements
  • A proactive approach and a keen eye for detail
  • Previous experience from working in a customer-centric environment
  • The ability to navigate both the quiet and the storm
  • Independence and teamwork, recognizing that the best results come from a balance of both
  • Skilled communicator and problem solver
  • A genuine love for engaging with people
  • Curiosity and passion for the world of finance and investing.


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