Global Customer Experience Lead

1 week ago


Ludvika, Dalarna, Sweden Hitachi ABB Power Grids Full time

Job Description

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The successful candidate will lead our team working with order project management, being the main contact for our customers around the globe in their everyday work. The aim is to ensure that we deliver world-class customer experience, meeting customer requests to the best of our ability.

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The role involves managing our team covering order management and responsible from order received until delivery complete and payment received. Close collaboration with global customer base consisting of both internal and external customers is required to ensure top-class performance, reliability, and exceeding customer expectations.



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