Customer Support Manager Lead

6 days ago


Ludvika, Dalarna, Sweden Hitachi Energy Denmark AS Full time
Company Overview

Hitachi Energy is a leading provider of innovative digital technologies for a sustainable energy future. Our company is dedicated to creating a world where digital technologies enable greater access to cleaner energy.

Job Description

We are seeking a skilled Customer Support Manager to lead our team working on order project management. The successful candidate will be the main contact for our customers around the globe in their everyday work. Your aim is to ensure that we deliver world-class customer experience, meeting customer requests to the best of our ability.

You will play a key role in the success of our business unit in a stimulating environment of rapidly growing market.

Key Responsibilities:

  • Manage our team covering order management.
  • Be responsible from order received until delivery complete and payment received.
  • Work with our global customer base, consisting of both internal and external customers.
  • Collaborate close cross functionally with other departments such as sales, after sales, finance, planning, production, design and SCM.
  • Lead and contribute in our strive for continuous improvement of our processes.


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