
Customer Service Project Lead
4 days ago
We are seeking a skilled Customer Service Project Lead to lead our team in delivering exceptional customer experiences. As the primary point of contact for customers, you will be responsible for overseeing order execution, ensuring timely delivery, and providing top-notch support.
Your key responsibilities will include coordinating with internal stakeholders, managing project documentation, and arranging customer visits. If you possess strong leadership skills, excellent communication abilities, and a proven track record in customer service, we encourage you to apply.
Key Responsibilities
- Lead internal coordination efforts to ensure seamless order execution
- Manage project documentation and ERP updates
- Arrange customer visits and witness routine tests
Requirements
- High school education or equivalent experience
- Prior experience in customer service/project management is desirable
- Strong leadership skills and critical thinking abilities
- Excellent communication and interpersonal skills
Why Join Us?
- Collaborative team atmosphere and collective agreement
- Flexible working hours and health care allowance
- Ongoing career opportunities within Hitachi Energy
- Mentor support during onboarding
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