Customer Experience Coordinator

4 days ago


Ludvika, Dalarna, Sweden Hitachi Energy Denmark AS Full time

Sales and Support

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Hitachi Energy Components is a leading manufacturer of Bushings and Tap-Changers for Power Transformers.

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As the world transitions towards an energy system where electricity will be the backbone, aiming to more than double our consumption of electricity worldwide, we are well positioned to make this happen.

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The Team

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Our team consists of dedicated professionals working together to deliver world-class customer experience.

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Responsibilities include:

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  • \
  • Managing orders from receipt to delivery and payment.\
  • Working with a portfolio of global customers, internal and external.\
  • Ensuring top-class performance, reliability, and exceeding customer expectations.\
  • Collaborating closely cross-functionally with sales, after sales, finance, planning, production, design, and SCM.\
  • Contributing to continuous improvement of our processes.\
  • LIVE hitachi Energies' core values of safety and integrity.\
    • \

Requirements

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  • Bachelor's degree in business administration, engineering, purchasing, or relevant work experience.\
  • Driven, organized, and able to prioritize tasks.\
  • Excellent communication skills and service-oriented attitude.\
  • Technical interest and commercial acumen.\
  • Fluent English, both written and verbal; Swedish is preferred.\


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