Solution Sales Executive, Customer Relationship Management
12 hours ago
We are a global company that empowers organizations to find smarter, faster, and better ways to work. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to deliver innovative AI-enhanced technology.
Job SummaryThe Senior Solution Sales Executive will drive end-to-end sales initiatives focused on specific use cases in customer service business process solutions, working closely with the wider ServiceNow sales ecosystem.
Key Responsibilities- Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in CRM.
- Present our CRM Workflows solution at industry events and seminars.
- At least 5 years of experience in solution and service-based sales within a CRM, CSM, Customer Engagement or CX solution provider or related high technology business environment.
- A deep understanding of Customer Service Management, Customer Experience, or Customer Engagement related business processes and evolvement of Agentic AI.
We strive to create an accessible and inclusive experience for all candidates and employees, offering flexible work arrangements and equal opportunities for all qualified applicants.
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