Customer Service Team Lead

Job DescriptionThis role requires a seasoned leader who can drive strategic initiatives and foster a culture of excellence within the Customer Service Desk. As the Nordics Customer Service Team Lead, you will oversee a team of 16 members and be responsible for setting and executing strategy, driving process improvements, and coaching team members.Day-to-Day...

Job SummaryWe are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. In this role, you will lead a high-performing team of 20 Customer Success Managers, working closely with the Head of Customer Success to drive results. Key responsibilities include overseeing team operations, setting and achieving goals, monitoring...

About the CompanyAt Quinyx, we're an innovative and agile tech company on a mission to improve work lives worldwide. We develop workforce management solutions that make scheduling and time reporting smoother for millions of users.We value passion, quality, innovation, trust, and collaboration. Our diverse workplace is inclusive, allowing everyone to thrive...

About Redeploy RunWe specialize in platform engineering and operations, helping our customers simplify their infrastructure and speed up application delivery.Job Description:This role is focused on leading our Cloud Operations team and Managed Service offering. As an Operations Lead, you will be responsible for overseeing the delivery of our operations...

About UsTN Sweden is a dynamic and supportive work environment, offering opportunities for growth and development in a fast-paced retail setting.Our Vision:We strive to deliver exceptional customer service, drive sales growth, and maintain high visual standards across all our locations.Our Values:Innovation: We encourage creativity and innovation to stay...

Job Description:">We are looking for a talented individual to fill the position of CUSTOMER SUCCESS LEAD. The ideal candidate should possess excellent communication skills, be able to work independently, and have experience in a fast-paced environment.The Customer Success Lead will be responsible for developing and maintaining strong relationships with key...

Job Description:We are seeking a highly skilled Regional Customer Experience Leader to lead our customer support teams in the Nordic region. The ideal candidate will demonstrate strong leadership behaviors, including ethics, integrity, and a results-driven mindset.The role involves overseeing and inspiring the Nordic support team, focusing on performance...

TN Sweden is seeking a seasoned IT Service Lead to join our team. As an IT Service Lead, you will be responsible for overseeing the delivery of our operations services on Azure, AWS, and Kubernetes platforms. This role involves ensuring alignment with agreed SLAs and customer expectations.The ideal candidate will have experience in managing operations on...

Company OverviewBanqsoft is a leading provider of innovative banking solutions. Our team of experts works tirelessly to deliver exceptional customer experiences.

Company OverviewAt Connectel AB, we empower businesses to deliver exceptional customer experiences through our cutting-edge contact center software. Our platform enables seamless engagement and interaction between customers and their service providers.

Customer Experience / Account Manager, Pathology & MolecularWe are seeking a skilled professional to support our customers across the healthcare chain with diagnostic solutions. As the world's largest research biotechnology company, we focus on advancing science and improving lives through innovative diagnostic solutions.About the Role:Collaborate with...

Engineering Director Role OverviewWe are looking for a highly skilled engineer to join our team as an Engineering Director at Tink, a part of Visa. In this role, you will work closely with product management and lead a team of 3-7 engineers, driving innovation and delivering high-quality services to customers.Responsibilities:Overall responsibility for...

About Our Product PortfolioSvea Solar offers a diverse range of products and services designed to help our customers optimize their energy usage. From heat pumps to electric vehicle chargers, batteries, electricity contracts, and our own energy optimization software (VPP), our goal is to provide solutions that make a difference – both for our customers and...

At CBRE, we are growing our Hospitality team based out of our Global head office near Stockholm. We seek a seasoned professional with experience in Front Office operations to lead our Guest Services team.Key AccountabilitiesOversee and manage the Guest Services team, focusing on developing reception services for external guests and clients.Provide expert...

We're seeking an experienced IT professional to fill the role of Cloud Operations Team Lead. As a key member of our Operations team, you will be responsible for overseeing the delivery of our operations services on Azure, AWS, and Kubernetes platforms.Our 'Ready-to-Run' platform products help IT departments and developers manage infrastructure and governance...

Job Description:At TN Sweden, we are seeking a highly skilled Customer Service Quality Lead to elevate the quality of our customer service operations. As a key member of our team, you will be responsible for driving quality assurance, developing corporate education programs, and enhancing our service processes.The ideal candidate will have a strong...

**About the Role**We are seeking a skilled and multilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers in the Central European markets.You will be the first point of contact for our customers, handling inquiries and resolving issues...

Betsson Group is a leading provider of iGaming solutions, operating 20+ B2C brands across the globe. We're committed to delivering exceptional customer experiences through innovative products and services.Job OverviewThis role will lead a team of talented engineers and developers in designing and implementing cutting-edge software solutions for our gaming...

At TN Sweden, we're looking for a seasoned professional to join our Dispute Management Services team as a Section Manager.Key ResponsibilitiesLead day-to-day operations, ensuring timely delivery of services to customers while meeting agreed Service Level agreements.Collaborate with team leaders and dispute analysts to drive exceptional customer...

Nordea Bank Norge ASA is a leading financial institution dedicated to delivering exceptional customer experiences. As a Senior Service Operations Officer, you will contribute to this mission by optimizing our operations and enhancing service delivery.The Investment Product Services team executes and improves operational processes within selected investment...