Front Office Team Lead

1 day ago


Stockholm, Stockholm, Sweden CBRE Full time

At CBRE, we are growing our Hospitality team based out of our Global head office near Stockholm. We seek a seasoned professional with experience in Front Office operations to lead our Guest Services team.

Key Accountabilities
  • Oversee and manage the Guest Services team, focusing on developing reception services for external guests and clients.
  • Provide expert advice on customer experience, service quality, and process improvements.
  • Develop strategic relationships with key stakeholders, including service partners and internal teams.
  • Monitor and report on key performance indicators (KPIs) to measure team performance.

We require a candidate who can inspire others with their vision for quality and anticipating customer needs. The ability to communicate effectively, build lasting relationships, and demonstrate a customer-centric approach is crucial for this role.



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