
Luxury Retail Leader
11 hours ago
Puig Deutschland GmbH is a renowned player in the global fashion and beauty industry, boasting a diverse portfolio of high-end luxury brands across various categories.
The RoleWe are seeking a highly skilled and experienced Store Manager to lead our Byredo store at NK Stockholm. As a permanent position, this role comes with a 6-month probationary period and a full-time work schedule of 40 hours per week.
Key Responsibilities- Oversee the overall performance and success of the store, ensuring an exceptional luxury experience for every client.
- Lead and motivate a high-performing team, fostering a culture of excellence, creativity, and customer engagement.
- Drive sales growth, maintain brand standards, and build long-term relationships within the local luxury community.
- Act as a brand ambassador, overseeing all aspects of store operations while creating a unique and engaging in-store experience.
Your main responsibilities will include:
- Leading, coaching, and developing the store team to achieve sales goals and deliver outstanding customer experiences.
- Creating a welcoming and inspiring atmosphere for clients, ensuring personalized and engaging interactions.
- Building and maintaining long-term client relationships, leveraging CRM tools and brand storytelling.
- Overseeing all clienteling initiatives to proactively drive store traffic and client loyalty.
- Managing store operations, including stock control, visual merchandising, and adherence to brand standards.
- Taking ownership of in-store events and activations, collaborating with marketing to engage the local community.
- Monitoring market trends and ensuring the store remains competitive in the luxury landscape.
- Handling administrative duties, reporting, and ensuring compliance with company policies and procedures.
We believe that a deep passion for the Byredo brand and its universe is essential. You should naturally connect with our aesthetic, philosophy, and storytelling, and be able to translate this enthusiasm into an inspiring customer experience.
You are an experienced retail leader who thrives in a dynamic environment where service excellence and sales performance go hand in hand. Your ability to build strong relationships—with both clients and your team—sets you apart. You take initiative, lead with confidence, and ensure that every client interaction reflects the brand's values.
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