Retail Operations Specialist

16 hours ago


Stockholm, Stockholm, Sweden PRADA Full time

The Prada Group, founded in 1913, is a world leader in the luxury sector, operating in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands. The company culture prioritizes the talent and passion of its people, driving its success through their professional growth.

JOB REQUIREMENTS

To succeed in this role, you will be responsible for:

  1. Ensuring product care and protection according to company guidelines.
  2. Managing daily goods receipt and storage in line with company procedures and criteria.
  3. Preparing shop-to-shop and returns transfers in compliance with company guidelines and timelines.
  4. Organizing E-Commerce orders flow (Prada.com or e-Tailers) ensuring required service levels.
  5. Organizing damaged products, not sellable product (On Hold, Consignment ...), products under repair.
  6. Organizing Packaging and Stationery physically and on IT systems.
  7. Organizing Display objects system.
  8. Participating in Uniforms flow management.
  9. Participating in Gifts flow management.
  10. Protecting and packaging products for transfers, including E-Commerce shipments.
  11. Adopting company guidelines in the event of theft, especially in terms of communication and documentation produced.
  12. Supporting prompt investigation in the event of system negatives.
  13. Managing product flow and related documentation, recording movement in the IT system.
  14. Participating in Physical and Cycle Inventories organization and execution of finished product and accessory locations respecting company timing.
  15. Supporting warehouse activities related to sales.
  16. Ensuring security and cleanliness of the warehouse.
  17. Supporting Stock Manager in optimizing available spaces (in collaboration with the Store Manager and the Store Operations Manager).
  18. Supporting Sales Associates in the sales process and collaborating with the Visual Merchandising team when needed.
  19. Maintaining contacts and relationships with used providers.
  20. Keeping updates and organizing archive on a monthly basis.
  21. Complying with KPIs updates, guidelines and company procedures.


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