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Retail Operations Manager
6 hours ago
About the Role:
We are seeking a dedicated Retail Operations Manager to lead our store team in delivering exceptional customer experiences.
As a Retail Operations Manager, you will be responsible for building a loyal portfolio of customers, recruiting, leading and growing a high-performing team with a growth mindset, passion and enthusiasm, and exceeding personal and team service and sales targets.
You will be the driving force behind new and ongoing service and sales opportunities, directly impacting our growth and success.
About You:
To succeed in this role, you will have a proven track record of leadership and coaching skills, experience in luxury, Fashion/Cosmetics/Lifestyle Brands, and digital proficiency.
You will possess a winning personality to easily establish trust relationships with customers, teams and stakeholders, and proficiency in Swedish and English.
Our Values:
We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs.
- Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
- Build a loyal portfolio of existing and new customers
- Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
- Exceed personal and team service and sales targets
- Be the driving force behind new and ongoing service and sales opportunities — directly impacting our growth and success
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