
Luxury Retail Training Expert
2 days ago
About TOTEME
TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. The label explores the appeal of a modern uniform through distinct design cues, meticulous craftsmanship, and methodic repetition. As a conscious label, TOTEME makes decisions that work in favor of people, animals, and the planet.
The Role
TOTEME seeks a Retail Training & Excellence Manager to join our team full-time in Stockholm. In this role, you will be responsible for designing, implementing, and managing training programs to enhance the knowledge, skills, and performance of retail teams. Your goal is to ensure an exceptional customer experience that aligns with TOTEME's standards. This role is crucial in maintaining a culture of excellence and driving sales performance by analyzing key KPIs, empowering employees with in-depth product knowledge, refining selling techniques, and elevating the client experience. You will report to the Head of Retail.
Responsibilities
- Develop and implement comprehensive training programs covering onboarding, product knowledge, client experience, and sales techniques.
- Continuously refine training content to reflect new product launches and collections, brand evolution, and customer insights.
- Lead engaging, market-specific training sessions through workshops, coaching, and digital learning tools.
- Conduct regular assessments to ensure knowledge retention and application in-store.
- Identify performance gaps and develop targeted learning initiatives to enhance team capabilities.
- Mentor and develop in-store training ambassadors to become brand experts.
- Collaborate closely with Buying, Marketing, and Product teams to ensure training programs align with business objectives and brand messaging.
- Stay informed of luxury retail trends, best practices, and client behavior insights to continuously elevate training strategies.
- Participate in and contribute to TOTEME's social and environmental sustainability strategy.
Your Profile
- Minimum 2 years' experience in retail training, preferably within luxury fashion.
- Strong knowledge of luxury service standards and retail excellence principles.
- Exceptional communication, presentation, and coaching skills.
- Strategic and forward-thinking, with the ability to align training initiatives with business goals.
- Proficiency in digital learning tools is a plus.
- Fluent in spoken and written English.
-
Training and Development Manager in Luxury
2 days ago
Stockholm, Stockholm, Sweden BoF Careers Full timeAbout TOTEMETOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. We are a conscious label committed to making decisions that work in favor of people, animals, and the planet.The Job DescriptionWe are seeking a Retail Training & Excellence Manager to join our team in Stockholm. In this role, you will be responsible for designing,...
-
Luxury Fashion Retail Associate
7 days ago
Stockholm, Stockholm, Sweden Chanel, Inc. Full timeAt Chanel, Inc., we are seeking a highly motivated and fashion-forward individual to join our team as a Luxury Fashion Retail Associate in Stockholm.This is an exciting opportunity to work with one of the world's leading luxury brands, where you will have the chance to maximize sales opportunities while maintaining high standards in all areas. To succeed in...
-
Luxury Retail Manager, Sweden
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob OverviewWe are seeking a highly skilled Store Manager to lead our Gucci store in Stockholm, Sweden. This is an exciting opportunity for a retail professional to join our team and contribute to the success of our luxury brand.Key ResponsibilitiesImplement strategies to increase sales and improve customer satisfaction.Develop and execute action plans to...
-
Retail Excellence Manager Position
2 days ago
Stockholm, Stockholm, Sweden BoF Careers Full timeAbout UsTOTEME is a dynamic and creative fashion house committed to making decisions that benefit people, animals, and the planet. Our mission is to create a modern uniform through distinct design cues, meticulous craftsmanship, and methodic repetition.The JobWe are seeking a Retail Training & Excellence Manager to join our team in Stockholm. In this role,...
-
Fashion Industry Training Professional
2 days ago
Stockholm, Stockholm, Sweden BoF Careers Full timeAbout the CompanyTOTEME is a fashion house founded in 2014 by Elin Kling and Karl Lindman. We are a conscious label committed to making decisions that work in favor of people, animals, and the planet.The OpportunityWe are seeking a Retail Training & Excellence Manager to join our team in Stockholm. In this role, you will be responsible for designing,...
-
Luxury Brand Consultant
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:An exclusive opportunity to shape the customer experience of top luxury and premium brands...Luxury brands are seeking individuals who can provide valuable feedback to enhance their in-store and online experiences.This is a unique chance for those who enjoy shopping and are looking for an occasional hobby or a way to make extra money during...
-
Team Lead for Luxury Leather Goods
7 days ago
Stockholm, Stockholm, Sweden Mulberry Full timeMulberry is a luxury leather goods brand known for its commitment to sustainability and responsible craftsmanship. As a Team Lead, you will be responsible for creating a welcoming environment for customers and team members alike.To excel in this role, you must be passionate about people, determined to deliver an extraordinary customer experience, and open to...
-
Luxury Brand Customer Feedback Specialist
7 days ago
Stockholm, Stockholm, Sweden CXG Full timeImagine getting paid to provide valuable insights to the world's top luxury and premium brands.Luxury brands seek your expertise to improve their customer experience, in-store and online. As a market research participant, you'll have the opportunity to explore high-end boutiques and share your candid feedback.This is a unique chance to make some extra money...
-
Stockholm, Stockholm, Sweden TN Sweden Full timePosition OverviewWe are seeking a highly motivated Store Manager to lead our Gucci store in Stockholm, Sweden. This is an excellent opportunity for a retail professional to join our team and contribute to the success of our luxury brand.Key ResponsibilitiesDevelop and execute strategies to increase sales and improve customer satisfaction.Lead and motivate a...
-
Training Expert
4 days ago
Stockholm, Stockholm, Sweden VIPAS AB Full timeAbout the RoleWe are seeking a dedicated and experienced Training Expert to join our team at VIPAS AB. As a key member of our commercial training department, you will be responsible for leading training assignments, developing and implementing learning activities within Sales, Marketing, and Commercial Operations.Key ResponsibilitiesManage training projects...
-
Retail Solutions Expert
24 hours ago
Stockholm, Stockholm, Sweden Hmgroup Full timeKey ResponsibilitiesAs a Retail Solutions Expert at Hmgroup, you will focus on designing and implementing scalable solutions in digital and retail environments. Your primary responsibilities include:Designing technical architectures for large-scale retail systems.Collaborating with cross-functional teams to develop business requirements and technical...
-
Strategic Stakeholder for Nordic Retail
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeCybex is seeking a Child Safety Expert Nordics to join our team in Sweden.Job DescriptionLead the training and education of the Nordic team, introducing 'train the trainer' concepts.Develop retail partner training programs to establish Cybex as the child safety expert (e.g., car seat masterclasses and certification programs).Advance the child safety agenda...
-
Fashion Retail Team Lead
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the Role:We are looking for a talented Store Manager to lead our team in Stockholm. The ideal candidate will have a passion for luxury fashion, excellent leadership skills, and a proven track record in driving business results.Key responsibilities include:Build and maintain strong relationships with clients through effective communication and...
-
Retail Operations Manager
3 days ago
Stockholm, Stockholm, Sweden Swarovski Full timeAbout the Role:We are seeking a dedicated Retail Operations Manager to lead our store team in delivering exceptional customer experiences.As a Retail Operations Manager, you will be responsible for building a loyal portfolio of customers, recruiting, leading and growing a high-performing team with a growth mindset, passion and enthusiasm, and exceeding...
-
Application Implementation Expert
7 days ago
Stockholm, Stockholm, Sweden Extenda Retail AB Full timeBecome a Retail Transformation ExpertAre you passionate about helping businesses grow and succeed? As an Application Consultant at Extenda Retail AB, you'll work closely with clients to analyze their needs and translate them into functional requirements.Your Key Tasks:Analyze client needs and turn them into functional requirements.Collaborate with the client...
-
Retail Process Expert
7 days ago
Stockholm, Stockholm, Sweden Vipas Full timeVIPAS AB is an IT consulting company that delivers tailored solutions using cutting-edge technologies like Java and Python. We are seeking an experienced SAP Functional Specialist for a role based in Stockholm.As an IT consulting company, we don't just offer services; we deliver solutions. Our team is well-versed in software development, DevOps, and...
-
Retail IoT Solutions Expert
6 days ago
Stockholm, Stockholm, Sweden Vusion Group Full timeRole OverviewVusion Group is seeking an experienced Retail IoT Solutions Expert to join our Customer Success team.In this role, you'll work closely with internal teams and stakeholders to deliver high-quality IoT solutions to retail clients. Key responsibilities include:Monitoring service commitments to ensure they meet contractual requirements.Collaborating...
-
Expert Shoppers Wanted for Market Research
7 days ago
Stockholm, Stockholm, Sweden CXG Full timeMake a real impact on the world of luxury and premium brands as a customer feedback expert.As a member of our community, you'll have the chance to influence the development of products and services from top brands. By sharing your thoughts and opinions, you'll help shape the future of luxury and premium brands.This is a rare opportunity to make a meaningful...
-
Store Leadership Expert, Stockholm
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout UsAt TN Sweden, we're looking for a talented Store Manager to lead and inspire our team in Stockholm. As a key member of our luxury retail operations, you'll be responsible for ensuring the achievement of store business goals, promoting and enhancing the Gucci brand, and developing a client-centric culture.Key AccountabilitiesDrive sales growth by...
-
Womenswear Design Team Lead
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is an international recruitment and training consultancy specializing in Fashion, Luxury, Retail, and FMCG. We are committed to delivering exceptional talent solutions to our clients, and we're looking for a Senior Designer to lead our womenswear design team.ResponsibilitiesThe successful candidate will have a proven track record of designing and...