Sales Trainer Leader
4 weeks ago
Job Title: Sales Trainer Leader
About the Role:
GTT Communications, Inc. is seeking a highly skilled Sales Trainer Leader to join our team. As a Sales Trainer Leader, you will be responsible for developing and delivering training programs to our sales team, ensuring they have the knowledge and skills required to meet both tactical and strategic sales objectives.
Key Responsibilities:
- Coordinate and deliver training programs for all sales employees
- Develop and deliver training that fits into GTT's framework and methodology
- Document and provide behavior-based feedback, verbally and in writing
- Track and communicate progress
- Collaborate with sales leadership to identify gaps, recommend, and implement training solutions
- Work with subject matter experts within GTT to gather best practices and develop tools and content
- Coordinate and lead web-based training sessions
- Report on training program effectiveness and make recommendations for improvement
Requirements:
- Strong presentation/coaching skills
- Sales experience
- Experience building and conducting web-based training
- Familiar with adult learning principles and coaching concepts; certifications preferred
- Demonstrated record of successful collaboration with sales leaders, product managers, and subject matter experts
- Self-motivated and organized with a strong desire to succeed and grow as we grow
Desirable Qualifications:
- 3+ years of Sales Training experience preferably in Telecoms or data networking
- 3+ year of experience creating and delivering training and ongoing coaching on sales methodology in complex, multi-level, large enterprise sales
- Bachelor's degree
- Strong Excel, Word, and PowerPoint skills
Core Competencies:
- Coaching Others: Knowledge of coaching and mentoring concepts and methods; ability to encourage, motivate, and guide individuals in learning and improving effectiveness.
- Sales Function: Knowledge of functions and features of a sales function and ability to conduct daily and strategic activities within it.
- Live Instruction: Knowledge of tools and approaches of live instruction; ability to deliver live training courses to facilitate audience learning.
- Sales Training: Knowledge of sales training methodologies; ability to ensure that sales and sales management employees have the knowledge and skills required to meet both tactical and strategic sales objectives.
- Training and Development: Knowledge of employee training and development methodologies; ability to ensure that a target population has the knowledge and skills required to meet both tactical and strategic objectives.
- Training Needs Analysis: Knowledge of tools, techniques, and methods of training needs analyses; ability to identify what people need to learn for successful individual and organizational performance.
- Training Technologies: Knowledge of training tools and techniques; ability to utilize software, technologies, and applications for the creation and development of training programs and processes.
Universal Competencies:
- Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness, and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented.
- Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
- Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.
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