Client Relationship Management Executive

23 hours ago


Stockholm, Stockholm, Sweden Polarium Full time
About the Role

This is an exciting opportunity to join Polarium as a Senior Account Manager and play a key role in driving sales growth and expanding strategic client relationships.

As a member of our team, you will be responsible for developing and executing account strategies, ensuring exceptional customer satisfaction, and collaborating closely with customers to understand their requirements.

Responsibilities
  1. Drive sales growth and manage key Telecom customer accounts, including Mobile Network Operators (MNOs) and Tower Companies across Europe.
  2. Serve as the primary point of contact for clients, maintaining strong relationships with key decision-makers, business leaders, and procurement teams.
  3. Ensure exceptional levels of customer satisfaction by addressing client needs proactively and delivering outstanding support throughout the engagement.
  4. Collaborate closely with customers to understand their requirements and articulate the unique value of Polarium's solutions tailored to their needs.
  5. Oversee the entire sales process, from customer onboarding and contract negotiation to order placement and solution delivery, ensuring seamless execution.
  6. Manage customer relationships throughout the project lifecycle, working in coordination with internal Polarium teams to deliver successful outcomes.
  7. Meet and exceed annual revenue targets while maximizing long-term profitability and strategic value for Polarium.
Requirements
  • Must have a minimum of 5 years' experience in B2B sales in the large telecom sector.
  • Must have experience selling complex energy products and solutions, preferably in the telecom, power supply and/or battery field.
  • Demonstrable technical knowledge in the field of telecom power and/or battery systems.
  • University degree in Electrical Engineering, Industrial Engineering or related field.


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