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Renewal and Retention Specialist
9 hours ago
We are looking for a highly motivated Renewal and Retention Specialist to join us on a temporary basis as a maternity cover. This is a one-year contract with the possibility for extension.
In this role, you will play a key part in renewing contracts with existing customers, ensuring their satisfaction and loyalty. By leveraging our SaaS solutions, you'll demonstrate value and drive customer retention.
About the Role:- You will prepare renewal letters and quotations.
- You will contact clients directly to negotiate terms and conditions and finalize renewal contracts.
- You will utilize the company's SaaS solutions to demonstrate value and enhance customer retention.
- You will collaborate with internal and external stakeholders to ensure a smooth and positive renewal process.
- Previous experience in renewals, sales, or account management, preferably within a SaaS company, is highly desired but not mandatory.
- Proficiency with Salesforce or other CRM software is a plus, but not a requirement.
- Excellent communication, presentation, and interpersonal skills, with the ability to handle objections and close deals.
- Strong administrative skills with a keen eye for detail, and the ability to manage and maintain accurate data.
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Customer Retention Specialist
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Customer Retention Specialist, Sweden
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SaaS Renewal and Growth Manager
9 hours ago
Stockholm, Stockholm, Sweden Outpost24 Group Full timeWe are seeking a talented SaaS Renewal and Growth Manager to join our team on a temporary basis as a maternity cover. This is a one-year contract with the possibility for extension.In this role, you will play a key part in renewing contracts with existing customers, ensuring their satisfaction and loyalty. By leveraging our SaaS solutions, you'll demonstrate...
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Renewal Manager, Stockholm
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Account Manager
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