European Commercial Director

11 hours ago


Stockholm, Stockholm, Sweden BYD EUROPE Full time
About the Role

The European Commercial Director will be responsible for achieving commercial goals in their area of responsibility, in accordance with BYD brand positioning and company culture. The role involves creating great customer experiences and providing a best-in-class level of customer service to turn customers into loyal ambassadors.

Key Objectives & Responsibilities
  • Achieve commercial goals for the countries of responsibility.
  • Lead and supervise the execution of commercial policies to create great customer experiences in all channels.
  • Manage business growth with a B2B2C mindset, negotiating dealership agreements and teamwork to achieve agreed goals.
  • Understand customer needs and work together with partners to overachieve expectations.
  • Build a qualitative network of partners and dealers to achieve commercial goals in the specific region of responsibility.
  • Be the face of BYD at the country level, engaging with industry and key media.
  • Develop relationships with key industry partners.
  • Lead the commercial process from lead to order and from order to delivery.
  • Recruit, coach, and motivate the BYD country team.
  • Provide relevant market insights and customer feedback to internal stakeholders.


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