Senior Commercial Operations Manager
5 hours ago
About Instabee Group
Instabee Group was founded by combining Budbee and Instabox, two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. The company serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler.
We're fast-paced and innovative, growing our business rapidly while maintaining a customer-centric approach. As we continue to expand, we're looking for a commercially-minded, hands-on, and data-driven Commercial Operations Manager to join our Stockholm team. This role focuses on identifying and enabling operational enhancements that directly impact our commercial offering and strengthen our relationships with merchants.
Key Responsibilities:
- Lead the Merchant Success Team in Sweden to drive operational excellence and an unmatched merchant experience.
- Analyze data to monitor commercial and operational performance, proactively identifying areas for improvement and leveraging Instabee's strengths against competitors.
- Enhance communication flows between Instabee and merchants to reduce lead times and elevate our offering.
- Build partnerships with merchants by joining key meetings to validate improvement hypotheses and drive tailored, impactful solutions.
- Support new sales and implementations by coordinating operational and integration set-ups that ensure successful launches and contributing to negotiations with strategic insights.
- Assist Key Account Managers (KAMs) with data-driven analytics to enhance their support of established accounts.
About You
We're seeking a proactive, goal-oriented professional who thrives in dynamic environments and isn't afraid to challenge the status quo. You're structured, curious, and self-sufficient, with a knack for turning complex data into clear, actionable insights.
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