Operations Management Expert

5 hours ago


Stockholm, Stockholm, Sweden Kustom Full time
Kustom Overview

Kustom is a digital checkout solutions company that drives commerce forward. With a presence in 18 markets, we offer localized solutions tailored to specific languages, currencies, and payment methods.

The Job

As our Commercial Operations Manager, you'll play a critical role in building and optimizing our sales operations, ensuring our commercial teams operate efficiently and effectively. You'll be responsible for leading and implementing sales operations processes, managing and optimizing our CRM system, building and maintaining Notion processes for the commercial team, developing and maintaining pricing negotiation processes and sales cycle workflows, collaborating with internal teams to implement technical integrations, and documenting and standardizing commercial processes.

Requirements
  • Technical proficiency and understanding of system integrations
  • Strong process-oriented mindset
  • Experience with CRM systems and sales operations tools
  • Commercial acumen and understanding of sales processes
We're Seeking
  • A strong drive and passion for problem-solving
  • Experience in SaaS business environments
  • Ability to work independently and drive projects forward
  • A hands-on mentality and willingness to tackle challenges
Benefits
  • Robust pension plan with national and occupational components
  • Excellent health insurance coverage
  • Annual wellness allowance of 3,000 SEK to invest in your health and fitness
  • Extra day off when major holidays fall on weekends
  • Continuous learning opportunities and professional development support


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