Hotel Operations Manager
5 hours ago
Lead Our Front Office Team
We are seeking a seasoned Front Office Manager to join our team at the Sheraton Stockholm Hotel. As a key member of our leadership team, you will be responsible for overseeing daily front office operations and ensuring exceptional customer service.
The ideal candidate will have a passion for hospitality, strong leadership skills, and a focus on delivering outstanding guest experiences. Key responsibilities include managing daily front office operations, maintaining high levels of customer satisfaction, coordinating with other departments, and overseeing check-in/check-out procedures.
Key Qualifications:
- Minimum of 3 years of experience in the hotel industry
- At least 2 years of team management experience in a leadership role in guest service or equivalent
- Excellent communication skills in both Swedish and English, spoken and written; additional languages are a plus
- Ability to motivate and inspire the team
- Proactive and independent work approach
We Offer:
- A permanent full-time position following the probation period
- Great opportunities for career growth
- A dynamic and inclusive work environment
- Employee discounted rates at over 8,000 hotels worldwide
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