![Luminar Ventures AB](https://media.trabajo.org/img/noimg.jpg)
Customer Success Professional
6 hours ago
About Luminar Ventures AB
Luminar Ventures AB is a tech-first company, revolutionizing business banking with an all-in-one corporate card and spend management solution. Our mission is to fundamentally change the industry forever by eradication manual administrative tasks for businesses.
We are experiencing huge growth in the Swedish and Finnish markets, with substantial funding to fuel our expansion both in Sweden and internationally. As a customer success professional, you will be part of an exceptional team that empowers employees to be their best in ideating and creating innovative solutions to complex problems.
Our company has obtained financial licenses as an e-money institution, card issuer, and payment processor from the Swedish Financial Supervisory Authority. We have recently announced partnerships with Fortnox and Accountor Group, integrating corporate cards within their platforms.
You will contribute to creating an exceptional product and company by joining our small but growing team. We prioritize customer value and seek passionate individuals who thrive in a fast-paced environment.
**Job Description**
We are expanding our customer success team and seeking a driven individual to join us. Your main responsibilities include helping onboard and support our customers, building strong relationships with partners, and being a second line of support. You will also develop and improve ways of working with customer satisfaction in mind.
**Requirements**
To succeed in this role, you should have experience within sales or technical customer support from the SaaS industry, preferably from the bank or fintech industry. You should also be fluent in Swedish and English and have great communication skills.
**What we offer**
You will be part of an amazing team in a fast-growing scale-up, working closely with a fun and high-performing team. We offer a great compensation model and career path, allowing you to shape your own development and responsibilities based on your passion and interest.
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