Customer Success Advocate

4 hours ago


Stockholm, Stockholm, Sweden Connectel AB Full time

Company Overview

Connectel AB is a leading provider of contact center software that empowers businesses to deliver exceptional customer service.

We are committed to helping our customers succeed by providing them with innovative solutions and unparalleled support.

Job Description

The Customer Success Manager will be responsible for onboarding new customers to Connectel's platform, ensuring seamless integration and adoption.

They will also provide ongoing support to existing customers via email, phone, and meetings, addressing technical requirements and mapping customer processes to our platform.

Additionally, the Customer Success Manager will collaborate with sales and marketing teams to contribute to additional sales and work closely with product management to manage requirements and contribute to new functionality.

Required Skills and Qualifications

The ideal candidate must be fluent in Swedish and English, with proficiency in French, German, or Spanish being a plus.

They should have excellent project management skills, a passion for customer success, and experience working in the SaaS industry.

Benefits

As a member of Connectel's Customer Success team, you will have the opportunity to work with a close-knit team and contribute to the growth and success of the company.

You will also have access to professional development opportunities and a competitive compensation package.



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