Strategic Customer Advocate

5 hours ago


Stockholm, Stockholm, Sweden CatalystOne Solutions Full time

CatalystOne Solutions is committed to delivering exceptional customer experiences. We are seeking a Strategic Customer Advocate to join our team in Oslo, Norway.

About the Role:
  • Advocate for customer needs and interests within CatalystOne Solutions.
  • Develop and implement strategies to drive customer growth and satisfaction.
  • Build strong relationships with customers and internal stakeholders.
  • Monitor and report on key performance indicators (KPIs) related to customer growth and satisfaction.
  • Pursue opportunities for upselling and cross-selling.
Key Responsibilities:
  • Proactively engage with customers to understand their needs and challenges.
  • Collaborate with internal teams to develop and implement solutions that meet customer needs.
  • Develop and maintain strong relationships with customers and internal stakeholders.
  • Identify and pursue opportunities for upselling and cross-selling.

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