Omni-Channel Customer Advocate

8 hours ago


Stockholm, Stockholm, Sweden Optimizely Full time

Are you looking for a challenging role as an Omni-Channel Customer Advocate? Look no further than Optimizely As a key partner in helping customers achieve their strategic objectives, you will be instrumental in driving adoption, retention, and expansion of our products and services.

The ideal candidate will have 3+ years of experience in a related function with direct customer contact and engagement experience, preferably at a SaaS- or PaaS-based company. Prior experience in a Customer Success Manager Role or equivalent is highly valued. Fluency in English & Swedish is a must-have, and being based in Stockholm with the ability to come into the office at least 2 days a week is preferred.

Required Skills and Qualifications
  • Experience working with content management systems (CMS), digital marketing platforms, e-commerce platforms, and a real passion for new technologies.
  • Collaborate with marketing teams on customer advocacy activities such as events and case studies.

  • Customer Advocate

    5 days ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    Advocate RoleAs a Customer Advocate at TN Sweden, you will play a key role in delivering exceptional customer experiences and driving sales growth.Key responsibilities include collaborating with the Store Manager to drive store performance, achieving targets, and maintaining high levels of cleanliness and organization.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job Description:Are you passionate about creating the best customer offer and experience, driving profitable omni growth, and strengthening our global, regional, and local customer experience? Do you want to take on a new role where your actions really make a difference?In this role, you will work closely with the Product team as well as in cross-functional...


  • Stockholm, Stockholm, Sweden Truesec GmbH Full time

    Customer Security AdvocateWe're seeking a seasoned Customer Security Advocate to join our team at Truesec GmbH.About UsTruesec has been dedicated to creating safety and sustainability in a digital world since 2005. Our expertise spans the entire spectrum of cybersecurity – Predict, Prevent, Protect, Respond, and Recover. We earn the trust of organizations...


  • Stockholm, Stockholm, Sweden CatalystOne Solutions Full time

    CatalystOne Solutions is committed to delivering exceptional customer experiences. We are seeking a Strategic Customer Advocate to join our team in Oslo, Norway.About the Role:Advocate for customer needs and interests within CatalystOne Solutions.Develop and implement strategies to drive customer growth and satisfaction.Build strong relationships with...


  • Stockholm, Stockholm, Sweden Rotterdam Innovation City Full time

    Are you passionate about customer service and engagement? We are seeking a Customer Success Advocate to join our marketing team. This is an exciting opportunity to make a real difference in the lives of our customers.In this role, you will be responsible for designing and implementing programs to engage customers, creating referral and advocacy programs,...


  • Stockholm, Stockholm, Sweden Waitwhile Full time

    We're looking for a highly skilled Waitwhile Customer Advocate to join our team in Stockholm. As a key member of our Customer Success organization, you'll be responsible for driving customer success and fostering long-term partnerships.About the RoleYou'll be working closely with our Sales, Support, and Engineering teams to ensure seamless product...


  • Stockholm, Stockholm, Sweden Philip Morris ApS Full time

    About the Job:The Consumer Experience Lead is responsible for driving business growth through exceptional customer experiences across various retail channels. As a key member of our team, you will collaborate with cross-functional teams to develop and execute strategies that enhance consumer engagement and loyalty.Your Key Responsibilities:Develop and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Celonis is seeking an experienced Customer Success Advocate to join our team. As a key member of our Value Engineering team, you will play a crucial role in driving business transformation with our most strategic customers.The Job Description:This is a unique opportunity to leverage your expertise in driving large-scale transformation programs and process...


  • Stockholm, Stockholm, Sweden LinkedIn Full time

    Job OverviewThe Customer Success Manager (CSM) plays a crucial role in ensuring LinkedIn customers achieve a significant return on investment (ROI) and drive business success with their LinkedIn Hiring Solutions investment. As a key member of the sales team, you will partner closely with assigned sales partners to deliver exceptional customer...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    Company OverviewWe are a cutting-edge tech-enabled bank on a mission to revolutionize financing for small businesses across 7 markets in northern Europe. Our innovative solutions aim to simplify access to financing and enable growth for small businesses.Job DescriptionThe role of Swedish speaking Customer Success Representative involves supporting our...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    We are an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world.We develop workforce management solutions - software that makes scheduling and time reporting smoother and more flexible for almost a million users worldwide.As a Customer Marketing Manager at Quinyx, you will cultivate...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    About the Role">The Customer Success Representative role involves supporting Danish B2B customers through all inbound contact channels: phone, chat, and email. You will resolve customer inquiries, ranging from technical support to questions about ongoing loan applications or assistance with invoices.">You will take full ownership of each inquiry and drive...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    Key ResponsibilitiesResolving customer inquiries and issues through various communication channels.Providing exceptional customer service to ensure high levels of satisfaction.Collaborating with cross-functional teams to drive process improvements and enhance the overall customer experience.We have a large and diverse team of 16 people that houses...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    We're transforming the financial landscape for entrepreneurs in northern Europe. Our innovative solutions aim to simplify access to financing and enable growth for small businesses.As a Swedish speaking Customer Success Representative, you will be part of our team that supports customers via all inbound contact channels: phone, chat, and email.Your role...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About the Opportunity:We are seeking a Client Success Advocate to join our team in Sweden. As a Client Success Advocate, you will be responsible for building strong relationships with clients and ensuring their ongoing success with our solutions.Your Key Responsibilities:Work closely with clients to understand their needs and develop tailored...


  • Stockholm, Stockholm, Sweden Beyond Retail Full time

    **About the Role:**We are seeking a highly skilled Retention and Loyalty Marketing Lead to join our team in Sweden. As a key member of our marketing team, you will be responsible for developing and implementing multi-channel customer retention campaigns to drive customer loyalty, retention, and revenue growth.The ideal candidate will have experience in...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Key ResponsibilitiesThe Business Development Advocate will be responsible for cultivating strategic relationships with key clients at TN Sweden. By leveraging your knowledge of industry trends and customer pain points, you will develop innovative solutions to drive revenue growth and enhance customer loyalty.Key responsibilities include:Conducting regular...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    The OpportunityAs a key leadership role within our marketing team, you will work with stakeholders across the organization to cultivate a loyal customer base that actively advocates for Quinyx.Your goal is to create referral and advocacy programs, develop content and events that resonate with the community, and ensure our customers' successes are at the...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About the RoleKey ResponsibilitiesSales Strategy Development: Collaborate with the Country Manager to develop and implement comprehensive sales strategies aimed at driving market share growth and meeting sales targets.Business Development: Manage business growth in an Omni channel perspective with a B2B2C mindset. Responsible for the key sales metrics and...


  • Stockholm, Stockholm, Sweden Swedbank AB Full time

    Are you passionate about AI and looking for a challenging role that will allow you to make a meaningful impact? Do you have a strong background in AI and a desire to shape the future of Swedbank's Data and AI team?We are seeking a highly skilled and motivated individual to join our team as a Swedbank's AI Advocate. In this role, you will be responsible for...