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Omni-Channel Engagement Director
1 day ago
About the Job:
The Consumer Experience Lead is responsible for driving business growth through exceptional customer experiences across various retail channels. As a key member of our team, you will collaborate with cross-functional teams to develop and execute strategies that enhance consumer engagement and loyalty.
Your Key Responsibilities:
- Develop and implement strategies to enhance consumer engagement and loyalty.
- Collaborate with cross-functional teams to deploy annual commercial retail calendars and assess feasibility.
- Conduct regular store reviews to evaluate consumer experience and provide actionable feedback.
- Manage operational relationships with retail representatives and ensure seamless execution of tasks.
About You:
We are seeking an experienced professional with a strong background in retail and customer experience. Your excellent communication and stakeholder management skills will enable you to navigate complex projects and drive results-driven outcomes.
What We Offer:
- A collaborative and dynamic work environment that values innovation and creativity.
- The opportunity to work on high-impact projects that drive business growth and sustainability.
- A competitive compensation package that rewards your expertise and contributions.
- The chance to develop your skills and advance your career within a global organization.
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