Customer Success Professional

19 hours ago


Stockholm, Stockholm, Sweden Alva Labs Full time

About Alva Labs

Alva Labs is a Stockholm-based SaaS company that offers a unique candidate assessment platform. This platform combines state-of-the-art psychometrics, data science, and a focus on candidate experience to help global companies build their organizations with the right people in the right place.

The company's mission is to create a fair and efficient job market for candidates and recruiters. With a strong emphasis on innovation and customer satisfaction, Alva has established itself as a leader in the talent acquisition industry.

About the Role

We are seeking a highly skilled Talent Acquisition Specialist to join our team. As a Talent Acquisition Specialist, you will be responsible for cultivating and developing relationships with our customers' decision-makers and key stakeholders. You will work closely with our customers to understand their objectives, challenges, and expectations, and provide them with strategic recruitment solutions.

Responsibilities

  • Cultivate and develop relationships with our customers' decision-makers and key stakeholders.
  • Comfortably interact with stakeholders at all levels, understanding customers' objectives, challenges, and expectations.
  • Drive adoption and usage of Alva to unlock upsell opportunities.
  • Maintain a diverse portfolio of customers across various sectors, sizes, and markets.

Requirements

  • A background in Recruitment or Customer Success, with experience in stakeholder management.
  • The ability to thrive in an ambitious environment, pushing yourself to make a significant impact on our customers.
  • Strong communication and interpersonal skills, with fluency in English (written and verbal) and Swedish.

About Us

At Alva Labs, we pride ourselves on our inclusive and dynamic work environment. Our team of over 60 individuals represents a wide range of professional backgrounds, united by a shared passion for creating a fair and efficient job market. We offer a comprehensive benefits package, including flexible work hours, seven weeks of vacation, and preventive care benefits.

Why Join Alva?

By joining Alva Labs, you will have the opportunity to work on a problem that truly makes a difference in people's lives. You will be part of a team that is committed to innovation, customer satisfaction, and making a positive impact on the world.



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