Dutch Language Customer Success Professional

2 days ago


Stockholm, Stockholm, Sweden Qred Full time
Company Overview
Qred is a cutting-edge bank aiming to revolutionize financing for small businesses in northern Europe. Our innovative solutions simplify access to financing and enable growth for these businesses.

Job Description
The Dutch-speaking Customer Success Representative role involves supporting Qred customers through all inbound contact channels: phone, chat, and email. This includes resolving customer inquiries, ranging from technical support to loan application questions. The candidate will take full ownership of the customer's onboarding process and sales funnel, ensuring excellent customer service.

Responsibilities
  • Manage inbound customer inquiries via phone, chat, and email.
  • Take full ownership of resolving customer issues and corresponding contact.
  • Collaborate with colleagues to drive improvements.

Qualifications
Experience in customer service, preferably via phone and email, is required. Basic knowledge of financial products is also necessary. The ideal candidate should have a proven ability to achieve high customer satisfaction, a strong sense of ownership, and detail orientation. Fluency in Dutch, written and spoken, is essential, as well as proficiency in English as our primary business language.

  • Stockholm, Stockholm, Sweden A Hub AB Full time

    **GANT: Revolutionizing American Sportswear**GANT is a pioneering company that has been at the forefront of preppy style since 1949. Founded by the Gantmacher family in New Haven, Connecticut, GANT has revolutionized the way the world dresses by creating iconic American Sportswear brands.We continue to challenge convention and make clothes for the...


  • Stockholm, Stockholm, Sweden A Hub AB Full time

    About the Company:">">GANT is a renowned American Sportswear brand, revolutionizing the fashion industry since 1949. Founded in New Haven, Connecticut, the company has been a pioneer of preppy style and continues to challenge conventions. With a global presence in over 70 markets and 600 stores, GANT strives to become an employer of choice within the premium...


  • Stockholm, Stockholm, Sweden Proposales AB Full time

    At Proposales AB, we're revolutionizing the way hotels create and send business proposals. As a Customer Success Professional, you'll play a pivotal role in helping customers achieve their desired outcomes with our innovative solution.You'll be responsible for managing customer portfolios, onboarding new clients, and ensuring successful adoption of our...


  • Stockholm, Stockholm, Sweden Qred Full time

    About UsAt Qred, we are committed to providing innovative solutions that simplify access to financing and enable growth for small businesses in northern Europe. Our team of experts works tirelessly to ensure that our customers receive the best possible service. If you are passionate about delivering exceptional customer experiences, we encourage you to apply...


  • Stockholm, Stockholm, Sweden Qred Full time

    About the RoleIn this position, you will collaborate with colleagues within the Customer Service/Sales team and other stakeholders/departments to drive errand resolution. As part of a large and diverse team, you will contribute to new routines and ways of working both internally and externally. We celebrate diversity and do not discriminate based on...


  • Stockholm, Stockholm, Sweden Alva Labs Full time

    About Alva LabsAlva Labs is a Stockholm-based SaaS company that offers a unique candidate assessment platform. This platform combines state-of-the-art psychometrics, data science, and a focus on candidate experience to help global companies build their organizations with the right people in the right place.The company's mission is to create a fair and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionAs a Customer Success Manager, you will play a vital role in maintaining and developing cooperation with our customers and partners, ensuring customer satisfaction together with our experts.Your Key Responsibilities:Ensuring product value for new and existing customers and growing our customers to the next level.Conducting regular meetings...


  • Stockholm, Stockholm, Sweden Optimizely Full time

    **About the Role:**This position plays a vital part in ensuring our clients achieve success with our platform. You will be responsible for building and executing customized success plans that cater to each client's unique needs and goals.You will work closely with internal teams to identify opportunities for growth and improvement, driving adoption and...


  • Stockholm, Stockholm, Sweden Qred Full time

    Job TitleDutch-speaking Customer Success RepresentativeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Dutch-speaking Customer Success Representative. As a key member of our customer success team, you will be responsible for supporting our customers through all inbound contact channels: phone, chat, and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a highly skilled Customer Service Representative to join our team at TN Sweden in Stockholm, Sweden. The successful candidate will provide exceptional customer service through various communication channels, including phone, email, and chat.Key Responsibilities:Act as the voice of our clients, listening to their concerns and providing...


  • Stockholm, Stockholm, Sweden Sympa Oy Full time

    Empowering Customer SuccessSympa Oy is a leading HR tech company driving growth and innovation across the Nordics. We're seeking a talented Customer Success Manager to join our team and propel customer satisfaction to new heights.As a key member of our Customer Success department, you'll be responsible for building strong relationships with our customers,...


  • Stockholm, Stockholm, Sweden Hailey HR Full time

    Join our talented team at Hailey HR as a Finnish Customer Success Specialist in Stockholm and embark on an exciting journey in the field of HR-Tech!About Our Company:Hailey HR is a pioneering SaaS HR-tech startup dedicated to transforming the HR industry through innovation and sustainability. Founded in 2020, we're passionate about shaping the future of HR...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Senior Customer Success ManagerThe role of Senior Customer Success Manager is vital to our customer-facing team.As the primary contact, you will manage the entire customer lifecycle, focusing on business outcomes and growth opportunities in high-value named accounts post-sale.Key Responsibilities:Drive customer adoption of Workiva solutions.Ensure ROI to...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a dynamic and ambitious Customer Success Manager to drive significant growth by building strong, value-driven partnerships with high-potential customers in the region.About the Role:This is an excellent opportunity for a talented Sales professional to join our team as a Strategic Account Specialist. You will be responsible for identifying...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We're TN Sweden, a fast-paced tech company that's passionate about making HR heroes. We're seeking a talented Client Success Professional - Stockholm to join our Customer Success department and take care of our Swedish clients.As a Client Success Professional - Stockholm, you'll be responsible for implementing and onboarding new customers, helping them use...


  • Stockholm, Stockholm, Sweden EveryMatrix Ltd Full time

    About YouWe're looking for a highly skilled and experienced professional to lead our Managed Services team. As Head of Managed Services, you should have:A minimum of 5 years' experience in a similar role within the B2C iGaming industry;Solid technical background with understanding and/or hands-on experience in software development and web...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    As a Customer Success Representative, you will play a critical role in driving customer satisfaction and loyalty. Your ability to provide excellent customer service, coupled with your passion for continuous improvement, will make you a valuable asset to our team. We are looking for a motivated and results-driven individual who is fluent in Swedish and...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    We believe in creating value for our customers and stakeholders through innovation and dedication.About this opportunityAs a Customer Success Representative at Qred AB, you will play a vital role in ensuring the success of our customers by delivering tailored solutions and expert support. Your main responsibility will be to manage customer relationships and...


  • Stockholm, Stockholm, Sweden Teamtailor AB Full time

    Job DescriptionThis is a unique opportunity to join our Customer Success department as a Team Manager.In this role, you will be responsible for managing a team of 20 Customer Success Managers, including Senior and Enterprise CSMs.You will provide guidance and support to your team members, help them develop their skills and knowledge, and ensure that they...


  • Stockholm, Stockholm, Sweden A Hub AB Full time

    **About the Role**We are seeking a skilled and multilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers in the Central European markets.You will be the first point of contact for our customers, handling inquiries and resolving issues...