Omnichannel Customer Experience Manager

13 hours ago


Stockholm, Stockholm, Sweden Novartis Farmacéutica Full time

We are seeking an experienced Pharmaceutical Digital Marketing Specialist to join our team at Novartis. As a key member of our marketing team, you will be responsible for developing and executing digital marketing strategies that drive customer engagement and loyalty.

About the Role

Your Key Responsibilities:

  • Digital Channel Execution: Develop and execute engaging and personalized customer engagement initiatives, leveraging digital channels such as webinars, email marketing, websites, and social media.
  • Collaborate with cross-functional teams to ensure seamless integration of digital marketing efforts with broader business objectives.
  • Content Creation: Develop high-quality, engaging content that resonates with target audiences and supports marketing goals.
  • Performance Measurement: Monitor and analyze campaign performance, using insights to inform future marketing strategies and optimize results.


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