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Data Analyst for Omnichannel Experience
8 hours ago
At Nordea, we are on a mission to empower business professionals to unlock the potential of data. As a Data Analyst for Omnichannel Experience, you will play a crucial role in building the omnichannel customer journey experience. This requires connecting different data sources across our platforms and applications to provide the right product, process, message, channel, and time for the right customer.
We are looking for a curious and driven Data Analyst who can work independently or as part of a team to support Personal Banking business stakeholders. Your key responsibilities will include enabling Digital Sales to use the power of data and analytics to create the omnichannel experience, providing insights and recommendations, and driving intelligent automation by applying model-based solutions.
The ideal candidate will have a strong academic background in a highly quantitative discipline, such as Computer Science, Physics, Mathematics, Engineering, Economics, or Finance, with a deep understanding of statistical concepts and machine learning models. Additionally, you should have 3-5 years of experience in data analytics/data science and be comfortable using one or more data science programming languages, such as Python, R, or SQL.
In this role, you will have the opportunity to collaborate with a wider data analyst community to build analytics & tools needed for business development. You will also be responsible for analyzing how our omnichannel business is developing, designing and developing customer engagement activities, and participating actively in the work of digital customer journey teams.
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Stockholm, Stockholm, Sweden TN Sweden Full timeOmnichannel Customer ExperienceWe are seeking an experienced Analytics Specialist to join our team in Personal Banking Analytics, Sweden. As a key member of our team, you will be responsible for analyzing customer behavior, identifying trends, and developing data-driven strategies to improve the omnichannel customer experience.Your primary responsibility...
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