Customer Experience Manager

About the RoleThe Customer Experience Manager role is a key position within our H&M Home Concept Stores. We are seeking a strong and passionate leader who can create an inspiring shopping experience for our customers.Your main responsibilities will include:Providing exceptional customer service and coaching your team to deliver a personalized...

Voi Technology AB is seeking a Customer Experience Operations Manager to ensure excellence in customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and monitoring the effectiveness of training initiatives. In this role, you will report to the Senior Regional Success Manager, be part...

Omni-Channel Customer Experience ManagerWe're seeking a highly experienced individual to lead our omni-channel customer experience efforts in the Nordic region. As an Omni-Channel Customer Experience Manager, you will be responsible for designing and continuously improving the consumer journeys across the entire lifecycle.Your Key Responsibilities:Designing...

Kreditz AB: Revolutionizing Credit ScoringKreditz AB is a pioneering company in the PSD2 credit scoring space, harnessing Open Banking technology to transform the way we assess creditworthiness. By leveraging advanced algorithms and machine learning, we provide instant, data-driven insights that unlock new opportunities for financial institutions,...

Job OverviewThe Omnichannel Engagement Manager plays a critical role in executing and optimizing customer engagements in digital channels. This position reports into the Marketing Director of Sweden.Key Responsibilities:Digital Channel Execution: Develop and execute engaging customer engagement initiatives for prioritized brands across digital...

Puig Deutschland GmbH is a leading international company in the fashion and beauty industry. With a rich history spanning over 100 years, we have established ourselves as a family-owned business committed to delivering exceptional quality and services to our customers.About the JobWe are seeking a highly skilled and experienced Store Manager to join our team...

About the RoleWe're seeking a highly skilled Onboarding Manager to own, refine, and improve our onboarding process for Enterprise Customers. This involves working directly with customers to ensure they get value from Mentimeter from the start, accelerating their time-to-value and securing long-term engagement.The ideal candidate will have 5+ years of...

Mentimeter AB is an innovative technology company that aims to revolutionize the way people interact with each other during meetings and presentations. As a Customer Onboarding Manager, you will play a crucial role in ensuring that our Enterprise customers receive a world-class onboarding experience, setting them up for long-term success and retention.The...

At & Other Stories, we're committed to delivering exceptional customer experiences and driving business growth. As a key member of our team, you'll play a pivotal role in shaping the future of our loyalty program.About the RoleThis is an exciting opportunity for a highly motivated individual to lead our loyalty program and drive customer engagement. Your...

About the JobThe Customer Engagement Suite with Google Applied AI revolutionizes customer interactions with an end-to-end application that seamlessly integrates conversational AI, multi-modal functionality, and omnichannel capabilities to deliver exceptional customer experiences at every touchpoint.As a key member of our EMEA team, you will be responsible...

Business Operations · Stockholm · HybridCustomer Experience Training SpecialistApply for this jobYOUR MISSION AT VOIAs the Customer Experience Training Specialist you will play a pivotal role in ensuring excellence in our customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and...

Job OverviewWelcome to Day 8 AB, where we craft unforgettable social adventures. Our mission is to deliver world-class experiences that ignite joy and foster friendships among our global community. We're looking for a highly personable and enthusiastic Guest Services Executive to nurture our guests' connections and provide exceptional customer service.About...

Business Operations · HybridCUSTOMER EXPERIENCE TRAINING SPECIALISTWe are seeking a structured, collaborative and solution-oriented professional to ensure excellence in our customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and monitoring the effectiveness of training...

Job Summary:Schneider Electric is seeking an experienced Project Team Manager to lead our customer project management teams. The ideal candidate will have a proven track record in project management, excellent leadership skills, and a strong understanding of business operations.Key Responsibilities:Manage multiple projects simultaneously, ensuring timely...

YOUR MISSION AT VOIAs the Customer Experience Training Specialist, you will play a pivotal role in ensuring excellence in our customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and monitoring the effectiveness of training initiatives. In this role you will report to the Senior...

YOUR MISSION AT VOIAs the Customer Experience Training Specialist, you will play a pivotal role in ensuring excellence in our customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and monitoring the effectiveness of training initiatives. In this role, you will report to the Senior...

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. As a Senior Customer Success Manager, you will play a crucial role in helping our customers realize and improve the value of their MongoDB subscription and services.The Role:We are seeking a motivated, hardworking, and hands-on professional...

About the JobWe are seeking an experienced leader to join our Customer Services department. As the leader of the Customer Insights and Analytics teams, you will play a pivotal role in driving data-driven insights that inform strategic decision-making.You will collaborate closely with senior leadership within Customer Services and commercial teams to champion...

Role SummaryThe Senior Customer Success Manager will be responsible for driving customer success across a portfolio of strategic accounts, leveraging their expertise in customer relationship management and commercial ownership to deliver exceptional results.About the RoleAs a Senior Customer Success Manager at Kaisa Technologies AB, you will play a critical...

Role OverviewTesla, Inc. is a leader in sustainable energy solutions. As a Sales and Customer Experience Professional, you will play a crucial role in shaping the success of our business by creating meaningful connections with customers and driving sales growth through effective lead generation strategies.You will be responsible for engaging with potential...