Customer Experience Manager

1 day ago


Stockholm, Stockholm, Sweden Healthcare Businesswomen's Association Full time
Job Overview

The Omnichannel Engagement Manager plays a critical role in executing and optimizing customer engagements in digital channels. This position reports into the Marketing Director of Sweden.

Key Responsibilities:
  1. Digital Channel Execution: Develop and execute engaging customer engagement initiatives for prioritized brands across digital channels.
  2. Content Identification and Deployment: Identify and deploy outside-in based peer-to-peer content for digital interactions.
  3. Modular Content Utilization: Collaborate with the Marketing Manager to leverage modular content for digital initiatives.
  4. Regulatory Compliance: Ensure all digital engagement activities adhere to regulatory requirements.
Desirable Skills:
  • Agility
  • Analytical Thinking
  • Brand Awareness
  • Business Analytics


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