Customer Experience Manager

22 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

We are seeking a Customer Experience Manager to join our Swedish Strategy and Consulting team at TN Sweden. In this role, you will play a vital part in developing digital business strategies that enhance customer experiences across multiple channels and devices.

About the Role:
  • You will work closely with cross-functional teams to design and implement customer-centric strategies that drive business growth.
  • Develop and maintain deep understanding of customer journeys and behaviors.
  • Analyze data and market trends to identify opportunities for improvement.
  • Collaborate with colleagues to develop innovative solutions that meet client needs.

As a seasoned professional with 3-5 years of experience in consulting or industry, you bring a wealth of knowledge and expertise to the table. Your excellent analytical and communication skills, combined with your passion for customer experience management, make you an ideal candidate for this role.



  • Stockholm, Stockholm, Sweden Telenor Sverige AB Full time

    About Telenor Sverige ABWe are a leading telecommunications company in Sweden, dedicated to providing innovative solutions for our customers. At Telenor, we empower our employees to take ownership of their careers, allowing them to make the most of their skills and expertise while contributing to technological advancements that shape the future.Our...


  • Stockholm, Stockholm, Sweden Colgate Full time

    Job Title: Customer Experience ManagerDescription:The Customer Experience Manager plays a crucial role in building strong relationships with customers to drive business growth and success. This involves working closely with cross-functional teams to develop and implement mutually beneficial business plans that meet the needs of both Colgate and our...


  • Stockholm, Stockholm, Sweden Startdeliver Full time

    Unlocking Customer PotentialAs a Senior Customer Experience Manager at Startdeliver, you'll be instrumental in helping our customers achieve success with our platform. Your expertise will drive customer adoption and retention, ensuring our customers receive the best possible experience.About StartdeliverOur mission is to empower organizations to do the right...


  • Stockholm, Stockholm, Sweden Avepoint Full time

    Job DescriptionWe are seeking an experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for driving customer success by developing repeatable strategies of technology adoption.You will work closely with internal and external stakeholders to ensure seamless communication and coordination.Key...


  • Stockholm, Stockholm, Sweden Bannerflow Full time

    About UsBannerflow is a high-growth SaaS company that empowers enterprise brands to create, publish, analyze, and optimize advertising in-house. Our creative management platform serves over 6 billion ads monthly, viewed on 500 million unique devices worldwide.Job DescriptionWe seek a dynamic Customer Success Manager (CSM) to join our team. In this role, you...


  • Stockholm, Stockholm, Sweden Waitwhile Full time

    About UsWaitwhile is a pioneering company that aims to revolutionize the way people experience waiting. Our mission is to eliminate the 1 trillion hours spent waiting in lines every year. We empower businesses to streamline their operations and deliver exceptional customer experiences through our industry-leading queue management and appointment scheduling...


  • Stockholm, Stockholm, Sweden Work International Full time

    About Our ClientOur client is an innovative SaaS HR-tech startup founded in 2020, revolutionizing the HR industry by digitalizing and modernizing HR practices. Join a passionate and highly driven team where everyone's achievements are celebrated.As a Customer Experience Manager, you will play a key role in shaping the future of HR technology, working closely...


  • Stockholm, Stockholm, Sweden Voyado Sweden Full time

    Role OverviewVoyado Sweden is seeking a Customer Experience Lead to join our Account Management team. As a key member of the team, you will be responsible for building strong relationships with our customers and driving their long-term growth with Voyado.You will work closely with our sales and product teams to understand customer needs and preferences, and...


  • Stockholm, Stockholm, Sweden H&M group Full time

    Job DescriptionAs the Floor Manager at Weekday, you will be responsible for delivering exceptional customer experiences, leading a team of sales assistants, and analysing sales data to drive sales growth.Key Responsibilities:Deliver a high level of customer service through styling advice, product knowledge, and store experience.Analyse sales data and work...


  • Stockholm, Stockholm, Sweden Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityAre you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders?We're seeking a skilled Customer Experience Manager to join our team in Sweden. In this role, you'll play a pivotal part in driving customer...


  • Stockholm, Stockholm, Sweden Vans Full time

    The North Face is committed to fostering a culture of belonging based on respect, connection, openness, and authenticity.We're looking for a Sales Specialist to join our team in Stockholm, Sweden. As a key member of our sales team, you'll contribute to creating a positive shopping experience for our customers.As a Sales Specialist, you'll be responsible...


  • Stockholm, Stockholm, Sweden Atlas Copco Full time

    We're seeking a Customer Experience Specialist to enhance our customer journey across all channels. As a key member of our team, you'll collaborate with UX designers, product owners, marketing, and global customer centers to analyze user behavior, identify pain points, and develop data-informed solutions that improve customer satisfaction and drive digital...


  • Stockholm, Stockholm, Sweden Patriksson Group Full time

    About the RoleWe are looking for a highly motivated and experienced Customer Experience Director to lead our client accounts and drive business growth. The successful candidate will have a strong background in marketing, excellent communication skills, and the ability to build strong relationships with clients and colleagues.In this role, you will be...


  • Stockholm, Stockholm, Sweden Tesla Full time

    Leadership RoleWe are seeking a seasoned Customer Experience Expert to lead our retail store team. As a key member of our leadership team, you will be responsible for driving business growth, leading a dynamic store team, and ensuring exceptional customer experiences.Your primary focus will be on sales performance, team management, and operational...


  • Stockholm, Stockholm, Sweden Telenor Sverige AB Full time

    At Telenor Sverige AB, we are committed to creating a workplace for the future. As the Head of Customer Base Management, you will play a key role in shaping our customer retention, engagement, and revenue growth strategies.Key ResponsibilitiesDevelop and execute a comprehensive customer base management strategy aimed at strengthening long-term retention and...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    Create Lasting Customer RelationshipsIn this key leadership role, you will focus on cultivating a strong, active community that drives customer retention, advocacy, and brand loyalty. Your primary objective is to design and implement programs that engage customers, create referral and advocacy programs, develop content and events that resonate with the...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    About the RoleWe are looking for a talented Customer Experience Operations Director to lead our support team in the EMEA and Australia region. As a key member of our Customer Experience management team, you will be responsible for driving strategic initiatives and developing high-performing teams.Your primary focus will be on managing the overall performance...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    Mentimeter is an engagement tool dedicated to transforming presentations into meaningful conversations. Our goal is to make presentations more productive, memorable, and valuable by leveraging real-time interactivity and clear visualizations. We believe that successful leaders adopt a collaborative mindset, which is why we're looking for a Strategic and...


  • Stockholm, Stockholm, Sweden Greenely Full time

    What You'll Need to SucceedTo excel in this role, you will require:Proven Track Record: A strong track record of delivering customer-focused products as a Senior Product Manager or similar lead role.Technical Expertise: A deep understanding of product development, particularly the intersection between hardware and software.Commercial Acumen: Strong...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    As a senior member of our team, you will be responsible for leading the CRM efforts in Sweden and contributing to key high-profile projects.We are looking for a skilled Senior CRM Manager who can drive continued optimization and success across the Swedish CRM team. You will lead cross-functional initiatives with marketing, telesales, VIP, and CX teams to...