
Customer Experience Lead
1 day ago
Voyado Sweden is seeking a Customer Experience Lead to join our Account Management team. As a key member of the team, you will be responsible for building strong relationships with our customers and driving their long-term growth with Voyado.
You will work closely with our sales and product teams to understand customer needs and preferences, and develop strategies to meet those needs. Your role involves understanding customers' IT landscape and business objectives to ensure they maximize the value of our platform.
Main Responsibilities:- Develop and execute account strategies that drive customer growth and long-term success with Voyado.
- Uncover expansion opportunities, whether upselling, cross-selling, or deepening platform adoption - to maximize customer value.
- Ensure high customer retention and satisfaction by proactively addressing customer needs and acting as their strategic advisor.
- Collaborate closely with CSM, Technical Account Managers, Sales, and Product teams to ensure seamless customer experiences.
We're looking for a curious, business-minded, and customer-centric professional who thrives in a fast-paced, solution-oriented, and commercial environment. You love building relationships, translating customer needs into business value, and have a strong interest in tech, retail, and digital transformation.
- Proven experience in a commercial role, such as B2B sales, account management, or customer success.
- Background in SaaS, eCommerce, CRM, retail, or digital marketing.
- A tech-savvy mindset and ability to discuss cloud-based applications, Martech, or analytics.
- Fluent in English (Norwegian is a plus).
- Comfortable using Salesforce and Microsoft Office.
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Customer Experience Lead
5 days ago
Stockholm, Stockholm, Sweden H&M group Full timeJob DescriptionAs the Floor Manager at Weekday, you will be responsible for delivering exceptional customer experiences, leading a team of sales assistants, and analysing sales data to drive sales growth.Key Responsibilities:Deliver a high level of customer service through styling advice, product knowledge, and store experience.Analyse sales data and work...
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Customer Experience Manager
21 hours ago
Stockholm, Stockholm, Sweden Telenor Sverige AB Full timeAbout Telenor Sverige ABWe are a leading telecommunications company in Sweden, dedicated to providing innovative solutions for our customers. At Telenor, we empower our employees to take ownership of their careers, allowing them to make the most of their skills and expertise while contributing to technological advancements that shape the future.Our...
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Customer Experience Expert
5 days ago
Stockholm, Stockholm, Sweden Tesla Full timeLeadership RoleWe are seeking a seasoned Customer Experience Expert to lead our retail store team. As a key member of our leadership team, you will be responsible for driving business growth, leading a dynamic store team, and ensuring exceptional customer experiences.Your primary focus will be on sales performance, team management, and operational...
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Customer Experience Director
1 day ago
Stockholm, Stockholm, Sweden Elisa Polystar Full timeAbout the RoleWe are seeking an experienced Customer Experience Director to lead our Services department. As a key member of our leadership team, you will be responsible for driving exceptional customer service and expanding our Services portfolio.
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Customer Experience Associate
5 days ago
Stockholm, Stockholm, Sweden Lime Technologies Full timeAbout UsLime Technologies is on the path of becoming a leading Sales CRM for growing B2B companies in Europe. We're driven by innovation and a passion for delivering exceptional customer experiences.Your ResponsibilitiesDeliver excellent day-to-day support to our customersBridge the gap between customers and our internal departments such as product, sales,...
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Customer Experience Director
5 days ago
Stockholm, Stockholm, Sweden Patriksson Group Full timeAbout the RoleWe are looking for a highly motivated and experienced Customer Experience Director to lead our client accounts and drive business growth. The successful candidate will have a strong background in marketing, excellent communication skills, and the ability to build strong relationships with clients and colleagues.In this role, you will be...
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Customer Experience Specialist
3 days ago
Stockholm, Stockholm, Sweden Voi Technology AB Full timeCompany OverviewVoi Technology AB is a leading micromobility company in Europe, dedicated to creating sustainable cities made for living. Our mission is to provide high-quality customer experiences while ensuring compliance with company policies and procedures.
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Customer Experience Director
6 days ago
Stockholm, Stockholm, Sweden Telenor Sverige AB Full timeAt Telenor Sverige AB, we are committed to creating a workplace for the future. As the Head of Customer Base Management, you will play a key role in shaping our customer retention, engagement, and revenue growth strategies.Key ResponsibilitiesDevelop and execute a comprehensive customer base management strategy aimed at strengthening long-term retention and...
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Customer Experience Operations Director
5 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeAbout the RoleWe are looking for a talented Customer Experience Operations Director to lead our support team in the EMEA and Australia region. As a key member of our Customer Experience management team, you will be responsible for driving strategic initiatives and developing high-performing teams.Your primary focus will be on managing the overall performance...
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Customer Experience Coordinator
5 days ago
Stockholm, Stockholm, Sweden Scania Nederland B.V. Full timeCompany OverviewAt Scania, we're leading the shift towards a sustainable transport system. Our commitment to innovation and excellence is showcased through our Experience Centre.We drive sustainability, customer profitability, and employee engagement based on our foundation of 'Driving the Shift'. As trusted experts in communication, we execute tasks with...
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Customer Trust and Experience Specialist
3 days ago
Stockholm, Stockholm, Sweden Borderless Capital Full timeAbout the RoleWe are seeking a skilled Customer Trust and Experience Specialist to join our Business Operations team. As a key member of our team, you will be responsible for maintaining customer trust, handling technical and financial questions, and identifying areas for operational improvements.In this role, you will deliver exceptional customer...
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Customer Experience Strategist
5 days ago
Stockholm, Stockholm, Sweden Greenely Full timeWhat You'll Need to SucceedTo excel in this role, you will require:Proven Track Record: A strong track record of delivering customer-focused products as a Senior Product Manager or similar lead role.Technical Expertise: A deep understanding of product development, particularly the intersection between hardware and software.Commercial Acumen: Strong...
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Customer Experience Strategist
3 days ago
Stockholm, Stockholm, Sweden Mentimeter AB Full timeMentimeter is an engagement tool dedicated to transforming presentations into meaningful conversations. Our goal is to make presentations more productive, memorable, and valuable by leveraging real-time interactivity and clear visualizations. We believe that successful leaders adopt a collaborative mindset, which is why we're looking for a Strategic and...
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Customer Experience Strategist
13 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAs a senior member of our team, you will be responsible for leading the CRM efforts in Sweden and contributing to key high-profile projects.We are looking for a skilled Senior CRM Manager who can drive continued optimization and success across the Swedish CRM team. You will lead cross-functional initiatives with marketing, telesales, VIP, and CX teams to...
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Customer Advocacy Lead
1 day ago
Stockholm, Stockholm, Sweden Cisco Full timeCisco is changing the way that data and information is used to drive business decisions as we bring data to everything. We are seeking a Customer Advocacy Lead to partner with our sales reps, technical success engineers, and solution engineers to develop onboarding strategies for our largest and most strategic customers under their care within Sweden.The...
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Customer Experience Researcher
2 days ago
Stockholm, Stockholm, Sweden Oneflow AB Full timeWe are seeking a Strategic Senior UX Researcher to join our team at Oneflow. In this role, you will play a critical part in shaping the future direction of our products by combining user insights, market trends, and growth opportunities.You will lead qualitative and quantitative research activities, collaborate with our Product Trio's, and mentor core team...
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Trekitt Customer Experience Expert
4 days ago
Stockholm, Stockholm, Sweden Fenix Outdoor Intermatopmaö AG Full timeAbout the Role:Trekitt is seeking a skilled customer experience specialist to deliver exceptional service, provide expert advice, and ensure every interaction is a five-star experience.Key Responsibilities:Manage customer interactions across phone, email, and live chat, resolving warranty claims, complaints, and queries efficiently.Provide accurate and...
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Customer Experience Specialist
1 day ago
Stockholm, Stockholm, Sweden Atlas Copco Full timeWe're seeking a Customer Experience Specialist to enhance our customer journey across all channels. As a key member of our team, you'll collaborate with UX designers, product owners, marketing, and global customer centers to analyze user behavior, identify pain points, and develop data-informed solutions that improve customer satisfaction and drive digital...
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Customer Experience Manager
1 day ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are seeking a Customer Experience Manager to join our Swedish Strategy and Consulting team at TN Sweden. In this role, you will play a vital part in developing digital business strategies that enhance customer experiences across multiple channels and devices.About the Role:You will work closely with cross-functional teams to design and implement...
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Customer Experience Ambassador
3 days ago
Stockholm, Stockholm, Sweden Nutanix Full timeHungry, Humble, Honest, with Heart.The OpportunityAre you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders?We're seeking a skilled Customer Experience Manager to join our team in Sweden. In this role, you'll play a pivotal part in driving customer...