Customer Experience Operations Manager

About Telenor Sverige ABWe are a leading telecommunications company in Sweden, dedicated to providing innovative solutions for our customers. At Telenor, we empower our employees to take ownership of their careers, allowing them to make the most of their skills and expertise while contributing to technological advancements that shape the future.Our...

We are seeking a Customer Experience Manager to join our Swedish Strategy and Consulting team at TN Sweden. In this role, you will play a vital part in developing digital business strategies that enhance customer experiences across multiple channels and devices.About the Role:You will work closely with cross-functional teams to design and implement...

Job Description:Voi Technology AB is looking for a motivated and solution-oriented team player to join our Customer Experience Operations team. As a Process & Escalation Associate, you will support customer escalated issues and manage critical incident cases. This role involves working closely with stakeholders across various teams to ensure high quality...

Business Operations · HybridCUSTOMER EXPERIENCE TRAINING SPECIALISTWe are seeking a structured, collaborative and solution-oriented professional to ensure excellence in our customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and monitoring the effectiveness of training...

Business Operations · Stockholm · HybridCustomer Experience Training SpecialistApply for this jobYOUR MISSION AT VOIAs the Customer Experience Training Specialist you will play a pivotal role in ensuring excellence in our customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and...

Job Title: Customer Experience ManagerDescription:The Customer Experience Manager plays a crucial role in building strong relationships with customers to drive business growth and success. This involves working closely with cross-functional teams to develop and implement mutually beneficial business plans that meet the needs of both Colgate and our...

YOUR MISSION AT VOIAs the Customer Experience Training Specialist, you will play a pivotal role in ensuring excellence in our customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and monitoring the effectiveness of training initiatives. In this role you will report to the Senior...

YOUR MISSION AT VOIAs the Customer Experience Training Specialist, you will play a pivotal role in ensuring excellence in our customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and monitoring the effectiveness of training initiatives. In this role, you will report to the Senior...

About the JobWe are seeking an experienced leader to join our Customer Services department. As the leader of the Customer Insights and Analytics teams, you will play a pivotal role in driving data-driven insights that inform strategic decision-making.You will collaborate closely with senior leadership within Customer Services and commercial teams to champion...

Unlocking Customer PotentialAs a Senior Customer Experience Manager at Startdeliver, you'll be instrumental in helping our customers achieve success with our platform. Your expertise will drive customer adoption and retention, ensuring our customers receive the best possible experience.About StartdeliverOur mission is to empower organizations to do the right...

Job DescriptionWe are seeking an experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for driving customer success by developing repeatable strategies of technology adoption.You will work closely with internal and external stakeholders to ensure seamless communication and coordination.Key...

About the JobWe are looking for a highly skilled Experience Consultant for Customer Trust to join our Business Operations team. In this role, you will be responsible for delivering exceptional customer experiences, maintaining customer trust, and identifying areas for operational improvements.You will be the voice of Klarna, handling technical and financial...

Remote Customer Experience ManagerWe prioritize transparent communication in all our interactions.About KlarnaKlarna aims to be the world's favorite way to shop. We're a fintech leader, pushing boundaries in payments and commerce. With over 85 million users and 2.5 million transactions daily, our mission is to empower individuals worldwide through seamless...

About the RoleWe are seeking a skilled Customer Trust and Experience Specialist to join our Business Operations team. As a key member of our team, you will be responsible for maintaining customer trust, handling technical and financial questions, and identifying areas for operational improvements.In this role, you will deliver exceptional customer...

About the PositionThe Pharma Digital Marketing Expert is responsible for executing and optimizing customer engagements in digital channels. This role focuses on developing and executing engaging and personalized customer engagement initiatives across various digital platforms.Digital Channel Execution: Develop and execute engaging and personalized customer...

Company InformationEveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. We received WLA Safer Gambling Certification in September 2023, demonstrating our commitment to safer gambling and player protection.About the JobThe Head of Managed Services provides a 360-degree service for B2B clients looking to outsource...

Role OverviewVoyado Sweden is seeking a Customer Experience Lead to join our Account Management team. As a key member of the team, you will be responsible for building strong relationships with our customers and driving their long-term growth with Voyado.You will work closely with our sales and product teams to understand customer needs and preferences, and...

We're looking for a skilled Project Operations Manager to join our Professional Services team in Banking & Credit Services. As a key member of our team, you'll be responsible for ensuring the smooth operation of projects, delivering exceptional results, and driving customer satisfaction.Your extensive experience in project management, service management, or...

Job OverviewThe Omnichannel Engagement Manager plays a critical role in executing and optimizing customer engagements in digital channels. This position reports into the Marketing Director of Sweden.Key Responsibilities:Digital Channel Execution: Develop and execute engaging customer engagement initiatives for prioritized brands across digital...

Hungry, Humble, Honest, with Heart.The OpportunityAre you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders?We're seeking a skilled Customer Experience Manager to join our team in Sweden. In this role, you'll play a pivotal part in driving customer...