Head of Customer Experience

About the Ideal CandidateWe are looking for a highly experienced and skilled professional to join our team as a Head of Customer Base Management. The ideal candidate will have a strong analytical mindset, excellent communication and leadership skills, and a proven track record of driving customer-centric initiatives.The successful candidate will be able to...

About Telenor Sverige ABWe are a leading telecommunications company in Sweden, dedicated to providing innovative solutions for our customers. At Telenor, we empower our employees to take ownership of their careers, allowing them to make the most of their skills and expertise while contributing to technological advancements that shape the future.Our...

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. As a Senior Customer Success Manager, you will play a crucial role in helping our customers realize and improve the value of their MongoDB subscription and services.The Role:We are seeking a motivated, hardworking, and hands-on professional...

We are looking for a strategic and results-driven professional to lead our Customer Base Management team. As Head of Customer Base Management, you will be responsible for developing and executing a customer base management strategy that strengthens long-term retention and revenue growth.Key SkillsProven experience in customer lifecycle or base management,...

Customer Success at MercellWe are committed to providing exceptional customer experiences that drive retention, satisfaction, and growth. As Group Director of Customer Success / Group Director of Account Management, you will play a key role in leading and developing our Customer Success function across multiple countries.Your primary responsibility will be...

Looking for a workplace for the future? At Telenor, you own your career. Here, you'll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future. Are you...

About Ingrid ABWe're redefining the delivery experience for retailers and shoppers worldwide.Ingrid is a pioneering B2B SaaS company that's transforming the way businesses approach delivery experiences. Our mission is to tackle some of the biggest challenges in e-commerce and reimagine the delivery experience for retailers and shoppers globally. By...

As Head of Customer Base Management, you will have the opportunity to develop your expertise, explore new areas, and advance your career through Telenor Academy and other learning initiatives.Development OpportunitiesDedicated time for professional development, with a minimum of 40 hours per year.Access to training programs, workshops, and conferences to...

About IngridJoin us in shaping the future of global e-commerce delivery experiences.Ingrid is a cutting-edge B2B SaaS company revolutionizing the way businesses approach delivery experiences. At Ingrid, we're on a mission to solve some of the biggest challenges in e-commerce and redefine the delivery experience for retailers and shoppers worldwide. As a...

**Our Team**We are a forward-thinking team at Hemnet, values every voice, and fosters professional development. We combine stability with a dynamic culture that encourages collaboration, learning, and fun.As the Product Domain Lead, you will be part of this team, working closely with the Head of Engineering to provide direction and effective ways of working....

Head ofCustomer Success – Bygg framtidens kundupplevelse med Marathon Cleaning SoftwareMarathon Cleaning Software (MCS) söker en erfaren och driven Head ofCustomer Success som vill leda och utveckla arbetet med kundrelationer, kvalitetsarbete och processförbättring.MCS är Sveriges ledande leverantör av mjukvarulösningar för städbranschen och driver...

We're seeking a Customer Experience Specialist to enhance our customer journey across all channels. As a key member of our team, you'll collaborate with UX designers, product owners, marketing, and global customer centers to analyze user behavior, identify pain points, and develop data-informed solutions that improve customer satisfaction and drive digital...

We are seeking a Customer Experience Manager to join our Swedish Strategy and Consulting team at TN Sweden. In this role, you will play a vital part in developing digital business strategies that enhance customer experiences across multiple channels and devices.About the Role:You will work closely with cross-functional teams to design and implement...

About UsHappy Socks is a quirky company that values creativity and playfulness. We're looking for a Customer Experience Specialist to join our team.The PositionThis full-time role is based at our head office in central Stockholm, working primarily weekdays 9:00-18:00. The Customer Experience Specialist reports to the Customer Experience Manager.Main...

About the RoleThe Customer Experience Specialist will be responsible for identifying customer needs and improving the overall customer experience.Main tasks include:Handling escalations from our First Line support team in a timely and professional manner.Providing continuous support and constructive feedback to the external First Line support...

Hungry, Humble, Honest, with Heart.The OpportunityAre you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders?We're seeking a skilled Customer Experience Manager to join our team in Sweden. In this role, you'll play a pivotal part in driving customer...

Job Description\This exciting opportunity involves owning and building the foundations of customer interaction with our product. You'll lay the groundwork for a world-class experience for enterprise, business, and professional creator customers.\You'll develop capabilities that enable teams to experiment with customer experiences, unlock untapped...

We're a Customer Journey tech organization that's dedicated to delivering exceptional customer experiences.Our goal is to ensure seamless customer experiences through accelerated test automation efforts.We're seeking a Customer Experience Expert to lead our QA processes and work closely with cross-functional development teams and product owners.This role...

**About the Role:**We're seeking a skilled Customer Experience Specialist to join our dynamic team. In this pivotal role, you'll be at the heart of ensuring our customers receive exceptional support and service.You'll engage in meaningful collaborations across the organization, ensuring a seamless customer journey from start to finish. Your mission is to...

At SAVR, we're on a mission to revolutionize the customer experience in finance. As a Customer Experience Specialist, you'll play a pivotal role in delivering exceptional support and service to our customers.Your day will be filled with engaging with customers through live chat, email, and phone, ensuring each one feels heard, valued, and supported. You'll...