Customer Experience Strategist

21 hours ago


Stockholm, Stockholm, Sweden Mentimeter Full time
About the Role

We're seeking a highly skilled Onboarding Manager to own, refine, and improve our onboarding process for Enterprise Customers. This involves working directly with customers to ensure they get value from Mentimeter from the start, accelerating their time-to-value and securing long-term engagement.

The ideal candidate will have 5+ years of experience in Customer Success and Onboarding, with a strong background in setting up and establishing onboarding journeys. They'll also possess a strategic mindset, ability to execute and shape the bigger picture, and strong project management skills.



  • Stockholm, Stockholm, Sweden & Other Stories Full time

    At & Other Stories, we're committed to delivering exceptional customer experiences and driving business growth. As a key member of our team, you'll play a pivotal role in shaping the future of our loyalty program.About the RoleThis is an exciting opportunity for a highly motivated individual to lead our loyalty program and drive customer engagement. Your...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    Mentimeter is an engagement tool dedicated to transforming presentations into meaningful conversations. Our goal is to make presentations more productive, memorable, and valuable by leveraging real-time interactivity and clear visualizations. We believe that successful leaders adopt a collaborative mindset, which is why we're looking for a Strategic and...


  • Stockholm, Stockholm, Sweden Instabee Group AB Full time

    About the TeamAs a Customer Journey Strategist at Instabee Group AB, you'll have the opportunity to work closely with teams across the company to define and measure success. Your insights will shape how we approach consumer growth, loyalty, and feedback, ensuring we continuously improve our services.This role calls for a mix of analytical expertise, business...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    As a senior member of our team, you will be responsible for leading the CRM efforts in Sweden and contributing to key high-profile projects.We are looking for a skilled Senior CRM Manager who can drive continued optimization and success across the Swedish CRM team. You will lead cross-functional initiatives with marketing, telesales, VIP, and CX teams to...


  • Stockholm, Stockholm, Sweden Loopia Group AB Full time

    Company OverviewLoopia Group AB is a leading European digital services company empowering businesses to build and grow their online presence.We are now looking for a Regional Chief Customer Success Officer (CCSO) to drive the transformation of customer care into customer success in the Nordics & CEE region.In this strategic role, you will lead a team of over...


  • Stockholm, Stockholm, Sweden Rillion AB Full time

    We're looking for a Product Strategist to help us develop innovative solutions for our customers. As a Product Strategist, you will stay on top of industry trends and competitors to drive product innovation.You will work closely with our cross-functional team to build solutions that contribute to our company's growth. Our team believes in empowered teams,...


  • Stockholm, Stockholm, Sweden Cisco Full time

    Customer Success Role Summary:We are looking for an Enterprise Account Strategist to join our customer success team. The successful candidate will have experience operating in the fields of Cybersecurity, IT Operations, or Observability and will be able to establish clear outcomes for any customer journey.Establish clear milestone-based plans towards the...


  • Stockholm, Stockholm, Sweden MasterCard Full time

    We are seeking a Business Growth Strategist to join our Client Service team, focusing on delivering scalable solutions that drive value for our clients. As a key differentiator for Mastercard, the team provides innovative services that help customers grow.The successful candidate will have experience in delivering SaaS solutions or data products, with a...


  • Stockholm, Stockholm, Sweden SAP SE Full time

    We are seeking an experienced Enterprise Architecture Strategist to join our team at SAP SE. This role involves developing comprehensive enterprise architecture models for customers and guiding them through their cloud journey using RISE with SAP methodology and Clean Core principles. If you have extensive experience in end-to-end architectural design and...


  • Stockholm, Stockholm, Sweden American Express Full time

    Are you looking for a dynamic role where you can drive digital experiences and support markets? We're seeking a Customer Engagement Strategist to join our Digital Marketing & Partnerships team.In this role, you'll be responsible for leading market forums and discussions to address strategic and operational priorities. You'll also develop frameworks and...


  • Stockholm, Stockholm, Sweden Wikan Personal Botnia AB Full time

    Hoist Product StrategistAbout the RoleWe are seeking a highly skilled Hoist Product Strategist to join our team and drive the development and growth of our construction hoist product portfolio. As a key member of our cross-functional team, you will work closely with engineering, manufacturing, sales, marketing, and customer support teams to deliver...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionThe Enterprise Success Strategist will report to the Customer Success Director and will be responsible for maximising net retention and expansion on a portfolio of strategic Kaisa customers by increasing the adoption of the Kaisa product suite via the delivery of the Customer Success Programme.Responsibilities:Net Revenue Retention (NRR) for a...


  • Stockholm, Stockholm, Sweden Startdeliver Full time

    Career Advancement OpportunitiesAs a Client Success Strategist at Startdeliver, you'll have the chance to develop into different areas as the company grows. You'll work closely with our Head of Customer Success and collaborate with cross-functional teams to drive customer success. Our AI-powered tools help companies make sense of customer data and turn...


  • Stockholm, Stockholm, Sweden Klarna Full time

    OverviewKlarna is a leading fintech company that is shaping the future of payments and commerce. We are looking for a talented freelancer to join our Customer Trust & Experience team, where you will play a key role in maintaining customer trust and driving operational improvements.Your Role:You will be the voice of Klarna, handling technical and financial...


  • Stockholm, Stockholm, Sweden Publicis Sapient Full time

    Business Growth Strategist OpportunityWe are seeking a highly experienced Business Growth Strategist to join our team in the Nordics. This role plays a crucial role in driving the success of our proposals and growth process by securing new key client contracts and supporting the Nordic Business Development Lead and Client Partners by managing the proposal...


  • Stockholm, Stockholm, Sweden Nordic E Trade AB - Stockholm Full time

    We are looking for an experienced Lead Business Development Strategist to join our team at Nordic E Trade AB in Stockholm.As a Lead Business Development Strategist, you will play a key role in driving data-informed decision-making across the business, supporting our growth strategy. You will lead analysis, forecasting, and process optimization to ensure that...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About the RoleWe are seeking a highly skilled Network Development Strategist to join our team in Sweden, Norway and Iceland. As a key member of our leadership group, you will be responsible for developing and executing a market representation business plan that drives growth and expansion.Your primary focus will be on identifying dealers with sufficient...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Global Consumer Business Financial StrategistAbout WoltWe are a technology company that is transforming the way people live and work. Our mission is to create a seamless and enjoyable delivery experience for our customers. We're committed to innovation, quality, and customer satisfaction.We're seeking an experienced Global Consumer Business Financial...


  • Stockholm, Stockholm, Sweden Globalconnect Full time

    GlobalConnect is a leading provider of digital experience solutions, and we're seeking a highly skilled Digital Automation Strategist to join our team. In this role, you'll be responsible for designing and implementing high-quality lead nurturing flows that turn prospects into sales-ready leads.Your key responsibilities will include:Designing and...


  • Stockholm, Stockholm, Sweden Atlas Copco Full time

    We're seeking a Customer Experience Specialist to enhance our customer journey across all channels. As a key member of our team, you'll collaborate with UX designers, product owners, marketing, and global customer centers to analyze user behavior, identify pain points, and develop data-informed solutions that improve customer satisfaction and drive digital...