Commercial Success Lead

2 days ago


Stockholm, Stockholm, Sweden Teamtailor AB Full time

Job Overview

We are seeking a highly skilled Scaled Customer Success Manager to join our team. In this role, you will be responsible for driving the commercial success and long-term happiness of our customers in the Small & Medium Business Segment.

Your Key Responsibilities

  • Renewal Management: Manage the renewal process to ensure customer satisfaction and retention.
  • Customer Segmentation & Communication: Implement scalable communication strategies using digital tools for a personalized touch.
  • Escalation & Solution Management: Address challenges proactively, working closely with internal teams to ensure smooth and seamless customer experiences.
  • Customer Meetings & Strategy: Conduct meetings on key topics like renewals and feedback.
  • Communication & Support: Partner with the Digital Success Manager to create engaging content and adjust strategies based on customer trends.

Requirements

  • Experience in SaaS, HR, recruiting, or project management.
  • Strong communication, adaptability, and problem-solving skills.
  • Fluent in English and Swedish (other languages are a plus).


  • Stockholm, Stockholm, Sweden Level Recruitment AB Full time

    About the RoleWe are seeking an experienced Group Commercial Lead to join our team at Talga Group. As a key member of our commercial team, you will play a critical role in developing and executing the company's commercial strategy to drive revenue growth, improve profitability, and ensure financial sustainability.The successful candidate will be responsible...


  • Stockholm, Stockholm, Sweden NielsenIQ Full time

    Are you a commercially astute and analytical professional looking to make a meaningful impact in the FMCG industry? We're seeking a Commercial Analyst Lead to join our Customer Success team in Stockholm, Sweden. As a key member of our team, you'll be responsible for developing business solutions and analyses, presenting insights and recommendations to...

  • Commercial Director

    2 days ago


    Stockholm, Stockholm, Sweden Fintechnordics Full time

    Fintechnordics seeks an experienced Commercial Director to spearhead our commercial strategy and manage our teams across existing and new markets.About the Role:Oversee the development and execution of a comprehensive growth strategy to expand our presence in existing markets and enter new ones.Drive organic revenue growth, client acquisition, and retention...


  • Stockholm, Stockholm, Sweden Level Recruitment AB Full time

    Role OverviewTalga Group is a leading company in the mining, manufacturing, and processing industry. We are seeking an experienced Talga Group Commercial Director to join our team and contribute to our commercial success.The successful candidate will be responsible for developing and executing the company's commercial strategy to drive revenue growth,...


  • Stockholm, Stockholm, Sweden Level Recruitment AB Full time

    Job DescriptionTalga Group is a leading company in the mining, manufacturing, and processing industry. We are seeking an experienced Commercial Strategy Director to oversee our commercial strategy across various business units.The successful candidate will be responsible for developing and executing the company's commercial strategy to drive revenue growth,...


  • Stockholm, Stockholm, Sweden Loopia Group AB Full time

    We are now looking for a highly skilled professional to join our leadership team as Regional Chief Customer Success Officer (CCSO). In this strategic role, you will be responsible for shaping the future of customer success, harmonizing tools and processes across the region, and driving a stronger commercial focus in customer...


  • Stockholm, Stockholm, Sweden Loopia Group AB Full time

    About the companyTeam.blue is a leading European digital services company, empowering businesses to build and grow their online presence. We are now looking for a Regional Chief Customer Success Officer (CCSO) to drive the transformation of customer care into customer success in the Nordics & CEE region (formerly Loopia Group).In this strategic role, you...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a motivated and skilled Commercial Development Manager - Nordics to expand our customer base, develop new market segments, and drive growth in existing territories. As a key member of our business development team, you will collaborate with cross-functional teams to achieve sales targets.Key ResponsibilitiesMarket Analysis: Identify potential...


  • Stockholm, Stockholm, Sweden SAS - Scandinavian Airlines Full time

    About the RoleThis is an exceptional opportunity for a leader with experience in airline revenue management to join SAS as Head of Revenue Management EU South. The successful candidate will have the chance to drive significant revenue growth and improve the commercial performance of the company.Key responsibilities include leading a team of revenue managers,...


  • Stockholm, Stockholm, Sweden adidas Full time

    Job SummaryThe Commercial Partnership Manager will play a critical role in driving commercial growth through strategic partnerships with key accounts.In this role, you will be responsible for developing and executing account plans, building strong relationships with key stakeholders, and delivering commercial results. You will work closely with...


  • Stockholm, Stockholm, Sweden Visa Europe Management Services Limited Sverige - Stockholm Full time

    At Visa Europe Management Services Limited Sverige - Stockholm, we're seeking a seasoned professional to join our Strategy and Commercial Operations team as a Senior Manager.Company OverviewWe are a world leader in payments and technology, with a strong presence in over 200 countries and territories. Our mission is to connect the world through innovative,...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Tender and Commercial Manager Job DescriptionWe are seeking a dynamic Commercial Manager to drive revenue growth and market penetration in the Nordics and Baltics region.The successful candidate will be responsible for engaging with existing and new customer groups, promoting our innovative neuromodulation therapies, and positioning Abbott as the leading...


  • Stockholm, Stockholm, Sweden Barilla Full time

    What We OfferAs a Category Associate Manager at Barilla, you will have the opportunity to work in a dynamic and international environment with a flat hierarchy and open communication. Our team thrives on collaboration, innovation, and mutual support.ResponsibilitiesDrive Commercial Success: Lead category strategy development and execution to drive commercial...


  • Stockholm, Stockholm, Sweden Hemnet Service HNS AB Full time

    Hemnet Service HNS AB is a leading property platform in Sweden, and we are seeking a highly experienced Commercial Property Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing comprehensive marketing campaigns that drive business growth and strengthen customer...


  • Stockholm, Stockholm, Sweden Rally Ventures Full time

    Rally Ventures believes in the transformative power of automation to change how the world works. Our commitment is to creating category-leading enterprise software that unleashes that power.Job DescriptionThe Commercial Business Development Manager at Rally Ventures will be fully responsible for revenue growth across our commercial segment of customers and...


  • Stockholm, Stockholm, Sweden NielsenIQ Full time

    NielsenIQ is dedicated to embedding inclusion and diversity into all aspects of our workforce, measurement, and products.About the RoleWe are seeking an experienced Commercial Insights Professional to join our Customer Success team in Stockholm, Sweden.The successful candidate will be responsible for delivering high-quality commercial insights, working...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Company Overview:Marsh McLennan is the world's leading professional services firm in the areas of risk, strategy and people. Our more than 85,000 colleagues advise clients in over 130 countries.About the Role:We are seeking a Commercial Insurance Expert to join our team at Marsh McLennan. The successful candidate will be responsible for developing and...


  • Stockholm, Stockholm, Sweden Worldline Full time

    We are seeking a seasoned Commercial Development Specialist to join our Nordic Regional Sales team at Worldline. This is an excellent opportunity for an experienced professional with a strong background in sales and business development to leverage their expertise and drive commercial success.The successful candidate will be responsible for developing and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job Summary:We are seeking an experienced Business Development Manager to join our team in Stockholm, Sweden. As a key member of our commercial expansion team, you will drive growth and expand our customer base in Europe by identifying new business opportunities, developing strategies to expand the customer base, and establishing meaningful relationships...


  • Stockholm, Stockholm, Sweden Teamtailor AB Full time

    About UsTeamtailor is a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform, used by over 10,000 companies and 200,000 users worldwide. Our mission is to empower organizations to build a strong employer brand and attract top talent.The RoleWe are looking for a Scaled Customer Success Manager to drive the commercial success and...