International Customer Advocate

4 days ago


Stockholm, Stockholm, Sweden Rotterdam Innovation City Full time
Job Description

As a Global Technical Assistance Representative, you'll play a crucial role in providing top-notch support to our international customers.

Key responsibilities include:

  • Providing first-line technical support via phone and email.
  • Utilizing troubleshooting expertise to resolve customer issues.
  • Reporting defects and escalating complex issues to internal teams.
  • Developing strong relationships with internal departments.
  • Supporting other teams with product and customer-related questions.

Required skills and qualifications:

  • Excellent communication and analytical skills.
  • A customer-focused mindset and service-oriented approach.
  • Self-motivation, multitasking, and strong time management skills.
  • A willingness to share knowledge and collaborate with the team.

Benefits include a comprehensive package with flexible work hours, enhanced vacation allowance, and more.



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