Fintech Customer Support Specialist

4 hours ago


Stockholm, Stockholm, Sweden Mynt Full time
About Mynt

At Mynt, we are changing business banking forever. Our digital software, coupled with corporate cards and payments infrastructure, empowers businesses to manage their finances more efficiently.

We are currently seeking a highly motivated individual to join our customer success team. As a key member of our team, you will work closely with our other team members and interact directly with our customers to ensure they receive exceptional service.

The ideal candidate will have a proven track record of building strong relationships with clients and providing top-notch customer support. Experience within sales or technical customer support from the SaaS industry, as well as experience from the Bank or Fintech industry, is essential.

Job Responsibilities

The successful candidate will be responsible for helping onboard and support our customers, building strong relationships with our partners, and providing 2nd line support. They will also contribute to the development of ways of working with customer satisfaction and structure their own work to help develop our processes.

Key Requirements

We are looking for a highly motivated and results-driven individual who is fluent in Swedish and English. The ideal candidate will have a strong background in customer-facing roles and experience working in fast-paced environments.



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