Customer Success Associate Role

3 hours ago


Stockholm, Stockholm, Sweden Mynt Full time
About Mynt

Mynt is a fintech company on a mission to revolutionize business banking. Our all-in-one corporate card and spend management solution eradicates manual administrative tasks for businesses.

We are currently expanding our customer success team and looking for a driven individual to join. Our mission is to have the most satisfied customers, and we are seeking a strong relationship-builder who can work closely with our other team members and interact directly with our customers.

The ideal candidate will have experience within sales or technical customer support from the SaaS industry, as well as experience from the Bank or Fintech industry. Fluency in Swedish and English is required.

Job Description

We are seeking a skilled professional to help onboard and support our customers. The successful candidate will be responsible for building strong relationships with our partners, providing 2nd line support, and contributing to the development of ways of working with customer satisfaction.

  • Help onboard and support our customers
  • Build strong relationships with our partners
  • Be 2nd line support to our partners
  • Together develop and improve ways of working with customer satisfaction
  • Structure your own work and help develop our processes
Required Skills and Qualifications

We are looking for a great team player who is fluent in Swedish and English. Experience within sales or technical customer support from the SaaS industry and experience from the Bank or Fintech industry are essential.

Benefits

We offer a great compensation model, career path opportunities, and a chance to shape your own development and responsibilities based on your passion and interest.



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