Customer Experience Associate

3 hours ago


Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full time
Job Overview

We are seeking a highly motivated and customer-centric individual to join our team as a Sales Advisor. As a Sales Advisor, you will be responsible for delivering exceptional customer experiences in-store, working closely with a great team to drive sales and profit goals.

About the Role

This is a temporary position for 3 months during summer, offering 25 hours per week with a start date in June or by agreement. The role is based in Vällingby, and basic language skills in Swedish or English are required.

Key Responsibilities

- Inspire customers by promoting campaigns, offers, and activities, and deliver a great customer experience that contributes to sales and profit goals.
- Provide honest feedback to support personal and colleague development.
- Follow health and safety routines to promote the safety and well-being of all colleagues and customers.

Requirements

- Ability to work in a fast-paced retail environment.
- Strong communication and interpersonal skills.
- Basic language skills in Swedish or English.

What We Offer

We offer attractive benefits with extensive development opportunities around the globe, including a staff discount card and inclusion in our H&M Incentive Program – HIP. Our local markets also offer competitive perks and benefits.

Inclusion & Diversity

H&M Group is committed to creating inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people sharing and combining their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges and choose to relate to our colleagues and customers worldwide.

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