Support Operations Specialist
4 hours ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for building strong relationships?
Job Description:We're seeking an experienced Customer Support Specialist to join our team at Lime Go. As a key member of our Revenue Operations team, you'll play a critical role in shaping our customer support strategy and delivering outstanding results.
Responsibilities:
- Delivering day-to-day support to clients via phone, chat, and email
- Collaborating with internal teams to resolve complex issues and drive process improvements
- Identifying opportunities to enhance the customer experience and implementing initiatives to improve it
- Creating engaging content to educate clients and promote our products
Requirements:
- 2-3 years of experience in delivering top-notch support
- Excellent communication skills and a passion for building strong relationships
- Ability to work from our Stockholm office
- Fluency in Swedish and English
Benefits & Perks:
- Competitive salary + commission on portfolio growth
- Generous employee perks and benefits
- Opportunities for growth and development within the company
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