Account Management Specialist

7 hours ago


Stockholm, Stockholm, Sweden Luminar Ventures AB Full time
Our Mission
Luminar Ventures AB is committed to making business banking easier and more efficient for our customers. We strive to provide innovative solutions that meet the unique needs of each business, and we believe in empowering our customers to achieve their full potential. Our goal is to become the leading provider of corporate cards and spend management solutions, and we invite you to join us on this exciting journey

The Customer Success Team:
We are a close-knit team of experienced professionals who are passionate about delivering exceptional customer experiences. Our team is responsible for building strong relationships with our partners, helping onboard and support our customers, and developing effective strategies to improve customer retention and acquisition. As a member of our team, you will have the opportunity to work with a talented group of individuals who share your passion for innovation and customer satisfaction.

Your Responsibilities:
In this role, you will be responsible for building strong relationships with our partners, helping onboard and support our customers, and developing effective strategies to improve customer retention and acquisition. Your main responsibilities will include:
  • Providing exceptional customer service and support to ensure high levels of satisfaction
  • Building and maintaining strong relationships with our partners to drive growth and revenue
  • Developing and implementing effective strategies to improve customer retention and acquisition
  • Working closely with our internal teams to ensure seamless communication and collaboration

Qualifications:
To succeed in this role, you will need to have experience within sales or technical customer support from the SaaS industry, preferably with a background in the bank or fintech industry. You should also possess excellent communication and interpersonal skills, be fluent in Swedish and English, and have a strong understanding of the importance of data security and confidentiality.

What We Offer:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are passionate about delivering exceptional customer experiences and driving business growth, we would love to hear from you.

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